Junior Legal Researcher (Mandarin/English)
JerrySalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Sales Operations Intern (Mandarin speaker) - Seller Success at Back Market
Paris, Île-de-France, France
Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
E-commerce, TechnologyIndustries
Requirements
- Available for a 6-month internship from July to December 2025
- Fluent in English
- Fluent in Mandarin (required for developing Chinese content library and seller communication)
Responsibilities
- Support the Seller Success Operations Manager in coordinating communications between internal functional teams (quality, logistics, finance, legal, etc.) and business teams
- Lead seller education webinars and develop Chinese content library
- Study sellers’ feedback on after-sales cases
- Analyze feedback and guide sellers to follow processes efficiently
- Make escalations when needed (Seller Support Center, Care, Logistics, etc.)
- Gather seller feedback in a systematic way and validate by probing internal data
- Identify common frictions and turn them into actionable insights
- Regularly study competitors’ after-sales management flows through online research and maintain close communication with Account Managers and the seller community
- Support the Seller Success Operations Manager to monitor logistics performance and maintain highly effective communication with fulfillment partners
- Support operations of monthly seller discount scheme
- Support inventory agreements
- Support technical maintenance and logistics incident escalations
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a remote position.
What is the duration of the internship?
The internship is for 6 months, from July to December 2025.
What language skills are required for this role?
Fluency in English is required, and Mandarin speaking ability is needed given the role's focus on Chinese content and seller communication.
What compensation or salary is offered for this internship?
This information is not specified in the job description.
What are the key responsibilities that show what skills are valued?
Key responsibilities include cross-functional communication, leading seller education webinars and developing Chinese content, analyzing seller feedback, competitive analysis, and supporting fulfillment partners, valuing strong communication, analytical, and organizational skills.
Back Market
Global marketplace for refurbished electronics
About Back Market
Back Market is a global marketplace that specializes in selling refurbished electronic devices. The company partners with professional refurbishers to ensure that each device meets strict quality and performance standards. By focusing on refurbished technology, Back Market aims to promote sustainability and reduce electronic waste, appealing to environmentally conscious consumers and budget-savvy shoppers who want high-quality tech at lower prices. The platform operates in multiple countries and uses a thorough vetting process to ensure the reliability of its products. Back Market's business model is commission-based, earning revenue from transactions on its platform, which allows for efficient scaling while maintaining quality control. Additionally, the company values work-life balance and flexibility for its employees, fostering a positive work environment.
Paris, FranceHeadquarters
2014Year Founded
$991MTotal Funding
SERIES_ECompany Stage
Consumer Software, Social Impact, Consumer GoodsIndustries
501-1,000Employees
Benefits
Health Insurance
Flexible Work Hours
Remote Work Options
Paid Vacation
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Mental Health Support
Company Equity
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Wellness Program
Professional Development Budget
Conference Attendance Budget
Home Office Stipend
Phone/Internet Stipend
Risks
Increased competition from new entrants like Swappa and Decluttr threatens market share.
Consumer skepticism towards refurbished electronics remains a significant challenge.
Economic downturns can reduce consumer spending on electronics, impacting sales.
Differentiation
Back Market focuses on sustainability by promoting refurbished electronics to reduce e-waste.
The company collaborates with professional refurbishers to ensure high-quality standards.
Back Market operates in 13 countries, offering a global reach for refurbished electronics.
Upsides
Back Market raised $510 million, valuing it at $5.7 billion in January 2022.
The European Union's Right to Repair legislation boosts demand for refurbished electronics.
The global refurbished smartphone market is projected to grow significantly by 2024.
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