Alarm.com

Sales Engineer - California

California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Security, Video SurveillanceIndustries

Requirements

Candidates must possess a Bachelor's degree or equivalent industry experience, with a minimum of 2-4 years in engineering or technical support, preferably in a technology discipline. A minimum of 3 years of business-to-business support experience is required. The role demands the ability to travel 50-75%, including overnight stays and occasional weekends, with potential for short-notice travel. Proficiency in Microsoft Office core products (Outlook, Excel, Word, PowerPoint) and a strong understanding of networking are essential. Background knowledge in information technology, networking, IP video compression technologies, security surveillance technologies, access control, and analog/IP camera knowledge is necessary. CRM software experience and Network+ certifications are preferred.

Responsibilities

The Sales Engineer will prepare and deliver sales and project-specific presentations, assess equipment needs, and recommend system requirements. They will develop and present training courses, provide customer feedback to product management and engineering, and prepare cost estimates and site configurations. Responsibilities include driving improvements by analyzing cost-benefit ratios, gaining customer acceptance through proposed enhancements, and maintaining technical knowledge through continuous learning. The role involves identifying market and technology strategies, investigating customer and product issues, and creating technical content for marketing. Additionally, the Sales Engineer will approve tradeshow equipment configurations, attend tradeshows, create pre-sales engineering documentation, support project installations remotely or on-site, provide post-visit summaries, and communicate troubleshooting discoveries to the support department.

Skills

Sales Presentations
Project Management
System Design
Technical Support
Cost Estimation
Customer Needs Assessment
Product Training
Cloud Software
Video Management

Alarm.com

Integrated smart security solutions for businesses

About Alarm.com

Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.

Tysons, VirginiaHeadquarters
2000Year Founded
$158.6MTotal Funding
IPOCompany Stage
Energy, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Pet Insurance
Educational Assistance Program
Company Equity

Risks

DIY home security systems could impact Alarm.com's market share.
Standalone security devices may attract customers away from ongoing service fees.
False alarms in security systems could affect customer satisfaction and retention.

Differentiation

Alarm.com integrates security, lighting, and energy management into a single app.
Their AI Deterrence technology offers advanced security features for tech-savvy customers.
They provide a cost-effective solution with low upfront costs and recurring service fees.

Upsides

The DIY home security market is projected to grow significantly by 2028.
32% of US households have a paid security service, offering market expansion opportunities.
Increased adoption of bundled services can boost customer acquisition and retention.

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