NGS Sales Specialist - SoCal
Twist BioscienceFull Time
Mid-level (3 to 4 years)
Candidates must possess a Bachelor's degree or equivalent industry experience, with a minimum of 2-4 years in engineering or technical support, preferably in a technology discipline. A minimum of 3 years of business-to-business support experience is required. The role demands the ability to travel 50-75%, including overnight stays and occasional weekends, with potential for short-notice travel. Proficiency in Microsoft Office core products (Outlook, Excel, Word, PowerPoint) and a strong understanding of networking are essential. Background knowledge in information technology, networking, IP video compression technologies, security surveillance technologies, access control, and analog/IP camera knowledge is necessary. CRM software experience and Network+ certifications are preferred.
The Sales Engineer will prepare and deliver sales and project-specific presentations, assess equipment needs, and recommend system requirements. They will develop and present training courses, provide customer feedback to product management and engineering, and prepare cost estimates and site configurations. Responsibilities include driving improvements by analyzing cost-benefit ratios, gaining customer acceptance through proposed enhancements, and maintaining technical knowledge through continuous learning. The role involves identifying market and technology strategies, investigating customer and product issues, and creating technical content for marketing. Additionally, the Sales Engineer will approve tradeshow equipment configurations, attend tradeshows, create pre-sales engineering documentation, support project installations remotely or on-site, provide post-visit summaries, and communicate troubleshooting discoveries to the support department.
Integrated smart security solutions for businesses
Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.