Hiya

Sales Development Representative

London, England, United Kingdom

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Sales, SaaSIndustries

Requirements

Candidates should possess a Bachelor's degree and at least 1+ years of experience in sales, business development, or a related field, with a demonstrated ability to work independently and achieve sales targets. Strong communication and interpersonal skills are essential, along with the ability to quickly learn and apply new information.

Responsibilities

The Sales Development Representative will be responsible for building and managing a lead development pipeline through both inbound and outbound processes, conducting outbound phone calls and email outreach to potential customers, qualifying sales leads based on defined criteria, providing research on targeted accounts, and delivering superior customer service relationships to prospects. They will also proactively learn about Hiya products, competitive products, and market knowledge, updating lead status in the CRM application, and providing weekly activity reports to management.

Skills

Lead Development
Prospecting
Outbound Calling
Email Marketing
LinkedIn Outreach
Lead Qualification
Account Research
Customer Service

Hiya

Caller ID and call protection services

About Hiya

Hiya enhances caller identification and provides call protection services in the telecommunications market. Its main product is a mobile app that helps users identify incoming calls and block unwanted ones, such as spam or scam calls. The app is user-friendly and has over 5 million users, offering peace of mind for individuals by filtering out unwanted calls and identifying important ones. For businesses, Hiya improves call answer rates and customer engagement by ensuring their calls are recognized and trusted. Hiya differentiates itself from competitors by partnering with mobile carriers and technology firms to integrate its services directly into their offerings. The company's goal is to address the growing issue of unwanted and fraudulent calls, enhancing communication security for both individuals and businesses.

Key Metrics

Seattle, WashingtonHeadquarters
2016Year Founded
$22.1MTotal Funding
EARLY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Risks

AI-generated deepfake voices challenge Hiya's fraud detection capabilities.
Generative AI and robocalls complicate differentiation between legitimate and fraudulent calls.
Regulatory changes in telecommunications could impact Hiya's operations.

Differentiation

Hiya integrates AI voice detection to enhance fraud prevention capabilities.
Hiya's caller ID solution is recognized as a High Performer in G2's 2024 report.
Hiya Registration ensures legitimate business calls aren't mislabeled as spam.

Upsides

Hiya's AI voice detection can detect AI-generated voices in real-time.
Hiya's recognition in G2's report can attract more enterprise clients.
Hiya Registration addresses a critical pain point for businesses globally.

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