Jobber

Risk Analytics Manager

Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Risk Management, AnalyticsIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Individual Contributor
  • Salary: Not specified

Jobber is seeking a Risk Analytics Manager to join our Analytics team and leverage data to combat fraud. We help small home service businesses thrive through technology, empowering them to deliver exceptional service and manage their operations effectively. Jobber has been recognized for its culture and growth, and we're looking for a passionate individual to contribute to our mission.

This role will support analytical initiatives within the Risk organization, focusing on mitigating credit and fraud losses while enhancing risk decision-making. The ideal candidate will balance risk reduction with a positive customer experience.

Requirements

  • Prior experience with Fraud and Credit Risk is essential.
  • Strong analytical and problem-solving skills.
  • Ability to think critically about risk objectives.
  • Experience evaluating third-party vendors and partner data.
  • Experience designing analytics-driven Loss Prevention Systems.

Responsibilities

  • Deliver insights to stakeholders to optimize risk prevention strategies.
  • Spearhead the evaluation of third-party vendors and partner data related to improving data models, user decisioning, and case management systems.
  • Design analytics-driven Loss (chargebacks and/or fraud) Prevention Systems, Rules, Limits, and other data-driven solutions.
  • Proactively detect and prevent possible credit and fraud losses.

Company Information

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. Jobber has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists.

Skills

Fraud Risk
Credit Risk
Data Analysis
Problem-Solving
Vendor Evaluation
Analytics-driven Loss Prevention
Risk Modeling

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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