Grievance Specialist
Devoted HealthFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
San Antonio, Texas, United States
Candidates must possess an MD or DO degree, hold a current and unrestricted medical license in at least one jurisdiction, and be willing to obtain licenses in other states as needed. Board certification in an approved ABMS Medical Specialty, excellent communication skills, and at least 5 years of clinical experience are required. A strong understanding of the managed care industry, including Medicare, Medicaid, and commercial products, is also necessary. Preferred qualifications include experience in medical utilization management, working with health insurance organizations, hospitals, and other healthcare providers, and patient interaction. Clinical specialists in Internal Medicine, Family Practice, Geriatrics, Hospitalist, Emergency Medicine, PM&R, Anesthesiology, and General Surgery are preferred.
The Corporate Medical Director will review health claims, providing medical interpretation and decisions on the appropriateness of services rendered by other healthcare professionals in accordance with review policies and performance standards. This role involves representing Humana at Administrative Law Judge hearings and exercising independent judgment on complex issues. The position requires analysis of variable factors to determine the best course of action with minimal supervision. The schedule is Monday-Friday with occasional weekends. Occasional travel to Humana offices for training or meetings may be required.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.