Mortgage Underwriting Quality Control Analyst - Credit Quality
M&T BankSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- HS Diploma or GED
- Minimum of 3 years of experience in a leadership role within a fast-paced, high-volume manufacturing/repair environment
- Strong knowledge and abilities with MS Office (Word, Excel, PowerPoint, etc.)
- Minimum of 3 years prior experience in a quality related role preferably in a manufacturing environment
- Ability to identify potential process and workflow improvements
- Demonstrated experience with direct supervision and coaching of others
- Strong verbal and written communication skills
- Ability to successfully interface with all levels of Company personnel as well as external personnel
- High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
- Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
- Driven, goal-oriented, never confuses effort with results
- Ability to multitask in a fast paced, dynamic assembly and logistics environment
- May be required to work across multiple shifts
Responsibilities
- Ensure all quality facets within the operation meet customer expectations, ISO Compliance and company standards
- Manage day-to-day expectations of the quality team by preparing work schedules, assigning tasks, coordinating work flow and projects, overseeing completion, and monitoring performance
- Provide verbal and written inspection, training, and audit/inspection results
- Map out Quality process flows and identify potential process and workflow improvements
- Personally perform internal quality audit work in accordance with developed Quality/Company standards
- Ensure adherence to company policies and process standards, maintain employee morale, and oversee training of new and existing staff
- Work with management to establish department and company goals, and rely on experience, judgment, and innovation to achieve them
- Create and utilize reports to accurately represent product flow and task completion rates and percentages
- Participate in operational improvement initiatives at the site
- Act as liaison between teams, shifts, departments, and partner with vendor/customer/client representatives
- Drive engagement across area of responsibility, foster strong engaged culture, review peakon score with manager, and create action plans
- Review Tableau reports to ensure team/dept attains desired performance metrics and follow up with leaders on opportunities
- Maintain a clean, organized, and safe work environment while ensuring safety and environmental regulations are followed
- Ensure proper labor utilization and develop staffing requirements
- Conduct interviews for all nonexempt personnel and temporary employees
Skills
Tableau
ISO Compliance
Quality Auditing
Process Improvement
Team Management
Employee Training
Performance Metrics
Safety Regulations
Interviewing
Scheduling
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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