Quality Analyst (Remote, LPN Required) at Blank Street

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Proficient in written and spoken communication
Capable of maintaining professional communication with physicians and clients
Skilled at handling multiple tasks and adjusting swiftly in a dynamic office setting
Possesses a keen organizational sense and pays close attention to details
Adept at resolving intricate and multifaceted problems
Experienced with Microsoft tools such as Word, Excel, PowerPoint, and Outlook
Background in medical or clinical practice through education, training, or professional engagement
Holds an unrestricted LVN/RN license from an accredited vocational nursing program (for LVNs) or a nursing degree from an accredited college (for RNs)
2 yrs minimum clinical nursing experience is required
One year of previous experience in Utilization Management is required

Responsibilities

Conduct assessments of medical services to validate their appropriateness using established criteria and guidelines
Examine and evaluate patient records to verify the quality of patient care and the necessity of provided services
Offer clinical expertise and serve as a clinical reference for non-clinical staff members
Input and manage essential clinical details within various medical management platforms
Keep up-to-date with regulatory prerequisites (such as URAC) and state standards for utilization review
Apply clinical reasoning to determine the suitable evidence-based guidelines
Foster efficient and high-quality patient care by effectively communicating with management teams, physicians, and the Medical Director
May provide oversight to the work of the team members
Continuously improves processes that help to facilitate better turnaround time, peer to peer success rates and lessens returned reports by clients for clarification purposes
Responsible for the final approval on cases for release to the client
Act as a liaison and coordinate quality issue reports along with all new reviewer reports with the VP of Clinical Operations

Skills

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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