Professional Services Engineer, AMER

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess 5+ years of experience building and deploying enterprise software systems, with 5+ years in a technical consulting or professional services capacity, demonstrating proficiency in enterprise Java or comparable development languages, a strong background in NoSQL or distributed database technologies, and solid understanding of distributed systems concepts, high availability, and data consistency models. Furthermore, candidates must be proficient with Linux-based systems and command-line tooling, and exhibit strong communication and interpersonal skills with a customer-first mindset, alongside proven ability to manage multiple projects and prioritize effectively.

Responsibilities

As a Professional Services Engineer, the individual will act as a trusted technical advisor to enterprise customers during post-sales engagement, leading customer onboarding efforts including training, deployment planning, and production readiness, delivering architecture guidance, capacity planning, and data modeling tailored to customer needs, creating and maintaining technical artifacts such as runbooks, deployment documentation, and operational playbooks, providing consultative support during the adoption and growth phases, identifying opportunities to expand Aerospike usage, and collaborating with internal teams to refine service delivery processes and support strategic account planning. The role also requires travel to customer sites as needed.

Skills

Technical leadership

Architecture guidance

Implementation best practices

Customer-facing communication

Distributed database systems

High-performance data solutions

Aerospike

High-performance NoSQL database for real-time applications

About Aerospike

Aerospike builds high-performance, scalable databases for real-time applications, primarily serving large enterprises in finance, telecommunications, e-commerce, and advertising technology. Its main product is a NoSQL database that can process millions of transactions per second with low latency, making it suitable for applications that require quick data access. Aerospike offers various deployment options, including on-premises, cloud-based, and hybrid environments, and supports container orchestration tools like Kubernetes and Docker for flexible deployment. Unlike many competitors, Aerospike focuses on providing advanced features such as cross-datacenter replication and strong consistency. The company's goal is to enable businesses to efficiently manage and access large volumes of data in real-time.

Mountain View, CaliforniaHeadquarters

2009Year Founded

$195.5MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Paid Vacation

Professional Development Budget

Mental Health Support

Risks

Emerging NoSQL providers offering similar solutions at lower costs threaten Aerospike's market share.

Rapid AI evolution may strain Aerospike's resources to innovate continuously.

Cloud-native database trends challenge Aerospike's traditional deployment models.

Differentiation

Aerospike offers sub-millisecond latency for real-time data processing applications.

The company supports hybrid cloud environments, enhancing deployment flexibility for enterprises.

Aerospike's NoSQL database handles millions of transactions per second efficiently.

Upsides

Increased demand for real-time data processing boosts Aerospike's adoption in the financial sector.

The rise of edge computing positions Aerospike well for IoT and edge applications.

Expansion in digital payment systems offers growth opportunities in emerging markets.

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