Product/UX Designer at Vanguard

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Investment, Finance, Wealth ManagementIndustries

Requirements

Familiar with WCAG 2.2 and the broader practice of accessible and inclusive design (accessibility certification ideal)
Familiar with gov.uk content guidelines
Comfortable working with Design Systems (Storybook & Figma) and able to build prototypes & designs from these building blocks
Familiar (ideally experienced) with AEM or other CMS
Highly proficient in Figma (workspace for all design work)
Contribute to research activities (research plans, discussion guides, prototypes, insight synthesis) and conduct usability tests
Proven experience designing for CMS-based websites
Experience in the investment space (particularly targeted to professionals) preferred
Able to work on multiple projects simultaneously and comfortable with context-switching
UI perfectionist ensuring design matches end experience
Adaptable, able to flex ways of working (proactive and reactive) depending on projects and teams
Autonomous, proactive, takes ownership, constantly seeks to add value
Curious, relentlessly asks questions, obsessed with understanding products/operational processes, keen to learn
Builds trust through constant proactive communication; open-minded, selfless, welcomes scrutiny and debates
Able to run design conversations from conceptualisation to leading meetings/workshops, connecting SMEs, sourcing insights
Thinks strategically about work and its impact
Thorough and considered in decision-making, seeks root causes, doesn't rush solutions
Comfortable sharing and presenting ideas/solutions

Responsibilities

Design experiences for Professional and Retail sites in Europe to fulfil user and business needs
Work in a specific value stream within customer’s end-to-end lifecycle, collaborating with multi-disciplinary team (Product Manager, Content Designer, Data analysts, UX researchers, scrum teams)
Understand customer needs/wants and, in collaboration with other designers, solve problems and design sensible experiences
Focus on European public websites for professional and retail investors to increase brand awareness, attract, engage, and educate investors, advisors, and wealth managers
Autonomously drive production of design work and lead sign-off process with business stakeholders, legal, and compliance
Proactively engage with immediate stakeholders (Marketing, Content Management, other designers) and relevant SMEs (legal, compliance, business strategy, sales, etc.)
Engage with Content and Design practice through show and tell; contribute to betterment of Design craft
Work off hypotheses and problem statements

Skills

UX Design

Product Design

WCAG 2.2

Accessible Design

Inclusive Design

Figma

Storybook

Design Systems

Prototyping

AEM

CMS

Usability Testing

Research Plans

Insight Synthesis

Content Design

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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