[Remote] Product Designer at Tebra

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Technology, SaaSIndustries

Requirements

3+ years of experience in a full-time Product Design role (not inclusive of internships or bootcamp courses)
Experience in B2B and/or B2C (SMB customer experience a plus; previous Healthcare a plus)
Portfolio demonstrating ability to deliver simplified, intuitive, and responsive user experiences for complex operations and flows (AI native experiences a plus; desktop web, mobile web, native app)
Portfolio demonstrating ability to use data insights to iterate on design solutions
Accomplished to expert level in several of: UX Design, Visual User Interface Design, Interaction Design, Responsive Design, Mobile + native mobile design, Rapid Prototyping + iterative design, Information Architecture, Accessibility, Qualitative + Quantitative data

Responsibilities

Contribute to the vision and design strategy that connects customer and business value
Apply strong creative and conceptual design skills to evolve ideas that drive innovation
Utilize effortless working knowledge of design fundamentals, principles, and core skills
Build and utilize product knowledge to navigate ambiguity, identify opportunities, and define customer problem statements
Work with minimal direction on design methods and approaches to validate solutions
Facilitate cross-functional, collaborative ideation sessions using a variety of methods
Make proficient use of design system guidelines and contribute to components and patterns, including optimization and refinements to structural elements and patterns
Collaborate and communicate effectively to create understanding, drive alignment, and work independently
Present effectively, anticipating questions and concerns, articulating data-supported points of view, synthesizing feedback, and determining next steps
Apply working knowledge of business logic and dependencies between design, front-end development, and back-end technologies to navigate capabilities and constraints of existing technical systems
Work closely and in partnership with product and engineering counterparts, and outside core team (other designers, research, marketing, sales, customer service)
Lead customer research sessions with some support: interview customers effectively, guide process to glean insights, uncover and socialize areas of opportunity
Apply working understanding of various research methods, including rapid prototyping, card sorting, affinity mapping
Evaluate and leverage AI tools to augment processes for efficiency and quality improvement
Seek out and incorporate both quantitative and qualitative data for reasoning and decision making
Seek out feedback and inputs from a variety of sources to move solutions forward, drive innovation, contribute to connected and holistic customer experiences, and invest in relationships with peers and stakeholders

Skills

Key technologies and capabilities for this role

Product DesignUI DesignUX DesignDesign SystemsFigmaSketchInteraction DesignVisual DesignUser ResearchPrototypingIdeationCross-functional CollaborationDesign StrategyCustomer Problem Solving

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this Product Designer role?

This information is not specified in the job description.

What are the key skills required for the Product Designer position?

Key skills include strong creative and conceptual design skills, effortless working knowledge of design fundamentals and principles, proficiency in design systems, customer research methods like rapid prototyping and card sorting, and collaboration with cross-functional teams including product and engineering.

What is the company culture like for this role at Tebra?

The culture is close-knit and collaborative with a product design focus on improving the day-to-day product experience for healthcare providers and patients, involving embedded cross-functional teams.

What salary or compensation is offered for the Product Designer role?

This information is not specified in the job description.

What makes a strong candidate for the Product Designer position?

Strong candidates contribute to design strategy connecting customer and business value, navigate ambiguity independently, facilitate cross-functional ideation, lead customer research sessions, leverage AI tools and data for decisions, and communicate effectively to drive alignment.

Tebra

Provides digital solutions for healthcare providers

About Tebra

Tebra provides digital solutions designed to enhance the efficiency of healthcare providers, including medical practices and clinics. The company's offerings help improve web traffic, increase appointment volume, and streamline overall practice operations. By using Tebra's technology, healthcare providers can focus more on patient care and offer a wider range of services. Tebra stands out from competitors due to its origins from the merger of two established companies, Kareo and PatientPop, which allows it to leverage a wealth of experience in the healthcare technology market. The goal of Tebra is to empower healthcare providers to operate more effectively and improve patient outcomes.

Newport Beach, CaliforniaHeadquarters

2021Year Founded

$133.3MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Wellness Program

Mental Health Support

Risks

Key sales personnel departures could disrupt Tebra's client acquisition strategies.

Integration of PatientPop may face technical challenges affecting client retention.

Dependency on Medusind partnership could pose risks if dynamics change.

Differentiation

Tebra offers a unified platform from the merger of Kareo and PatientPop.

The company provides comprehensive digital solutions for independent healthcare practices.

Tebra's strategic affiliation with Medusind enhances its RCM and EHR offerings.

Upsides

Tebra's solutions led to a 25% efficiency increase for Moore Support Services.

The company was named a top workplace by Orange County Business Journal in 2023.

Tebra's platform supports over 5,000 new patient bookings annually for clients.

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