[Remote] Print Project Manager (Senior Supply Chain Professional) – Enterprise Print Management (EPM) at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Supply ChainIndustries

Requirements

At least 5 years of relevant print production, vendor management and/or project management experience
Demonstrated experience in high-volume print production management or similar operational role
Experience in developing and end to end management of print production project plans
Proficiency in project management, data analysis, and process improvement
Excellent organizational and communication skills
Ability to function independently and manage complex projects with minimal supervision
Familiarity with print technology, database management, and production tracking software
Commitment to upholding privacy standards and managing sensitive information appropriately
Expertise in cost-saving initiatives and strategic vendor management
Strong financial and business acumen required
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Responsibilities

Oversee the print production and distribution of Enterprise outbound mail correspondence, ensuring accuracy, timeliness, and compliance
Collaborate with internal teams and external vendors to achieve production goals
Present operational results to management on a monthly basis
Lead large scale projects, including objective setting, team assignments, and progress monitoring to achieve compliance and operational efficiency
Develop project timelines, set expectations, and oversee daily activities to ensure project milestones are met
Serve as the subject matter lead with internal customers on correspondence projects, from planning to execution and follow-up
Manage requests, ensuring readiness and thorough understanding with minimal supervision
Partner with the Print Technology Team (PTS) to maintain, upgrade, and create print databases as required by business needs
Collect, analyze, and report on key performance indicators (KPIs) to inform strategic and operational decisions; provide recommendations to leadership
Build and sustain positive relationships with print and fulfillment vendors; monitor performance and resolve any contractual or invoice discrepancies
Robustly manage and track Service Level Agreements (SLAs) for all production activities through internal software and external vendor platforms
Coordinate savings initiatives such as migrating correspondence to digital platforms, optimizing postage rates, and reducing print content and costs

Skills

Project Management

Vendor Management

Process Improvement

Data Analysis

Communication

Compliance

Stakeholder Management

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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