[Remote] Print Project Manager – Enterprise Print Management (EPM) at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PrintingIndustries

Requirements

  • Bachelor's Degree or at least 2 years of relevant print, vendor management and/or project management experience
  • 2 years of print production project plans
  • 2 years of experience managing external print supplier relationships
  • Proficiency in Microsoft products (i.e., Word, Excel, PowerPoint, etc.)
  • Ability to assimilate, analyze, draw conclusions, and make recommendations from multi-faceted and often ambiguous data
  • Strong financial and business acumen required
  • Excellent written and verbal communication skills
  • Ability to motivate project team members, stakeholders and print suppliers to meet established deadlines
  • Motivated initiative-taker with the ability to work with minimal oversight
  • Ability to be flexible and willing to learn new skill sets quickly as the need arises
  • Effectiveness in working collaboratively with cross-functional internal and external teams

Responsibilities

  • Partner with the supplier and Senior Professional to design, launch, and maintain a streamlined, user-friendly ordering platform
  • Develop and monitor status reports to keep key stakeholders informed of progress and performance
  • Identify and implement process improvements, including updates to procedures and ordering policies
  • Serve as the subject matter expert (SME) on copy center and mail print production best practices
  • Collaborate with EPM team members to optimize production methods and drive operational efficiency
  • Manage daily supplier interactions, ensuring high service quality and timely issue resolution
  • Maintain and update the ordering platform by adding new print materials and removing outdated items
  • Provide guidance and support to internal stakeholders and agents on order placement and supplier-related inquiries
  • Create and manage purchase orders, monitor budget allocations, and approve invoices in accordance with financial controls
  • Deliver “white glove” service for high-touch or expedited orders in priority locations
  • Develop and deliver training programs or sessions for portal users to ensure effective system utilization and knowledge transfer
  • Use your skills to make an impact

Skills

Project Management
Vendor Management
Process Improvement
Change Management
Communication
Relationship Building
Budget Management
Problem-Solving

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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