MLOps Engineer
Trunk Tools- Full Time
- Junior (1 to 2 years)
WriterWriter is a full-stack generative AI platform delivering transformative ROI for leading enterprises. It empowers customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform their work. Writer’s integrated solution utilizes Palmyra – its state-of-the-art LLMs – alongside graph-based RAG and customizable AI guardrails. Founded in 2020 with hubs in San Francisco, New York City, Austin, Chicago, and London, Writer is seeking builders and scalers to join its team.
As a Platform Engineer, MLOps, you will be critical to deploying and managing infrastructure crucial for AI/ML operations. You will collaborate with AI/ML engineers and researchers to develop a robust CI/CD pipeline that supports safe and reproducible experiments. Your expertise will also extend to setting up and maintaining monitoring, logging, and alerting systems to oversee extensive training runs and client-facing APIs. You will ensure that training environments are optimally available and efficiently managed across multiple clusters, enhancing our containerization and orchestration systems with advanced tools like Docker and Kubernetes. This role demands a proactive approach to maintaining large Kubernetes clusters, optimizing system performance, and providing operational support for our suite of software solutions.
AI platform for business process optimization
Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.