Operations Support Agent at FedEx

Hanoi, Hanoi, Vietnam

FedEx Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Logistics, Transportation, E-commerceIndustries

Requirements

  • Có kinh nghiệm làm việc liên quan
  • Kỹ năng Microsoft Office & PC
  • Kỹ năng giao tiếp và giải quyết vấn đề
  • Kỹ năng lập kế hoạch và tổ chức công việc

Responsibilities

  • Đảm bảo an toàn và di chuyển các lô hàng trong kho/nhà ga hàng hóa
  • Dán nhãn và phân loại các lô hàng đến đúng khu vực giao hàng với độ chính xác cao
  • Phân loại các lô hàng, sắp xếp vào đúng tuyến, đảm bảo tuân thủ các yêu cầu phân chia
  • Đảm bảo các thùng chứa hàng được chất an toàn và hiệu quả
  • Làm việc hài hòa và hiệu quả với các thành viên nhóm để đảm bảo thời gian quay vòng hiệu quả
  • Đảm bảo tuân thủ các chính sách của công ty và/hoặc vận hành cho các hoạt động tuyến đầu, bao gồm nhập dữ liệu
  • Thực hiện các nhiệm vụ khác được giao

Skills

Key technologies and capabilities for this role

Customer ServiceOperations SupportTeamworkCommunicationProblem Solving

Questions & Answers

Common questions about this position

What benefits does FedEx offer to Operations Support Agents?

FedEx offers a total compensation and benefits package, opportunities for flexible work arrangements, and programs to support well-being to keep employees for a long time.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What skills are required for the Operations Support Agent role?

Required skills include related work experience, Microsoft Office & PC skills, communication and problem-solving skills, and planning and organizational skills.

What is the company culture like at FedEx?

FedEx emphasizes diversity, equity, and inclusion, leveraging diverse talents to be responsive to customer challenges, and is committed to equal opportunities, fairness, and respect for all.

What makes a strong candidate for this position?

FedEx encourages candidates to apply even if their experience does not perfectly align with the job description, as you could be a great fit for this or another opportunity.

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters
1973Year Founded
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.
Surcharge extensions could drive customers to cost-effective alternatives.
Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.
The One-Stop Shop platform streamlines global shipping for businesses.
FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.
One-Stop Shop offers a competitive edge in logistics solutions.
Electric vehicles may reduce operational costs and carbon footprint.

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