Contentsquare

North America Public Relations Director

San Francisco, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Data & AnalyticsIndustries

Requirements

Candidates should possess at least 10 to 15 years of demonstrated success and leadership in public relations or communications, with a focus on media relations and a proactive approach to securing consistent media coverage. Strong experience in building and maintaining relationships with top-tier business, financial, and tech media outlets is essential, along with the ability to position executives as industry thought leaders through media outreach and speaking opportunities. Expertise in tracking, analyzing, and reporting on media performance is also required.

Responsibilities

The North America Public Relations Director will develop and execute a corporate media strategy to grow Contentsquare’s reputation in North America, lead proactive media engagement with key outlets, oversee PR agencies and contractors to build an ambitious media strategy, build and manage relationships with media, position executives as thought leaders, oversee preparation of talking points and supporting material, serve as a lead expert for the Corporate Communications team on media/PR topics, and track and analyze media performance to report on effectiveness.

Skills

Public Relations
Media Relations
Communications
Thought Leadership
Media Strategy
Media Outreach
Risk Assessment
Reporting
Stakeholder Management

Contentsquare

Digital experience analytics and insights platform

About Contentsquare

Contentsquare provides digital experience analytics through an AI-powered platform that analyzes customer behaviors, feelings, and intentions across various online touchpoints. The platform collects data from over 1 million websites, allowing businesses to understand how customers interact with their digital content. This understanding helps companies improve their operations, build customer trust, and ensure that their services are secure, private, and accessible. Unlike many competitors, Contentsquare focuses on delivering deep insights that foster empathy towards customers, enabling brands to enhance customer satisfaction and adapt quickly to market changes. The goal of Contentsquare is to empower businesses to create meaningful customer experiences that drive growth and loyalty.

Paris, FranceHeadquarters
2012Year Founded
$1,257.4MTotal Funding
SERIES_FCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Opportunities for personal growth and career development
Competitive salaries
Generous health and retirement benefits
Excellent family care
Paid time off and flexible policies
Fun and ambitious work environment

Risks

Increased competition from emerging platforms may erode Contentsquare's market share.
The departure of key executives could lead to strategic instability.
Integration challenges with acquisitions like Heap may cause operational inefficiencies.

Differentiation

Contentsquare offers AI-powered insights into customer behaviors and feelings across all touchpoints.
The platform integrates four analytics domains: DXA, DEM, PA, and VoC.
Contentsquare's focus on privacy and accessibility builds strong customer trust.

Upsides

Contentsquare's new AI features enhance conversion, retention, and NPS improvements.
Strategic partnerships, like with TMG, expand Contentsquare's digital experience capabilities.
The rise of AI-driven personalization boosts demand for Contentsquare's analytics solutions.

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