Principal Network Engineer – Wireless
SymboticSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, NetworkingIndustries
Requirements
- Strong troubleshooting skills in switch/router/wifi
- Working knowledge of Aruba ClearPass and Aruba Central
- Experience supporting firewall and SD-WAN
- Competency in LAN design, VLANs, cloud connectivity
- Detail-oriented with good documentation practices
- 3+ years’ experience in network operations or NOC roles (MSP environment preferred) - nice to have
- Certifications in Aruba, Cisco, Meraki or similar networking technologies - nice to have
- Experience with Datto RMM and Autotask PSA or equivalent - nice to have
- Understanding of asset lifecycle management and patch management best practices - nice to have
Responsibilities
- Act as Level 1 and 2 support for client MSP network and infrastructure incidents
- Monitor and troubleshoot RMM (Remote Monitoring & Management) alerts from Central platform
- Perform lifecycle patching and asset management
- Execute health checks and system audits across client environments as needed
- Support and maintain switches, routers, firewalls, and wireless access points
- Troubleshoot LAN/WLAN networks, including cloud-integrated systems
- Conduct predictive, active, and passive wireless surveys using Aruba best practices
- Administer and support Aruba ClearPass for network access control
- Administer and support Aruba Central for cloud-based network management and monitoring
- Triage and resolve tickets within SLAs using Datto Autotask PSA (formerly Kaseya)
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or office-based?
This is an on-site, office-based position.
What benefits are offered for this role?
Benefits include medical, dental coverage and life insurance from day 1, paid vacation and sick leave with quarterly sick leave conversion, competitive salary package and annual appraisal, financial assistance program, mandatory government benefits and 13th month pay, complimentary sleeping quarters, coffee, and office fitness.
What are the key skills required for this NOC Engineer role?
Required skills include strong troubleshooting in switch/router/wifi, working knowledge of Aruba ClearPass and Aruba Central, experience supporting firewall and SD-WAN, competency in LAN design, VLANs, cloud connectivity, and being detail-oriented with good documentation practices.
What is the salary for this position?
This information is not specified in the job description.
What makes ConnectOS a great place to work?
ConnectOS is certified as a Great Place to Work and a top-rated Philippines employer of choice, offering benefits like complimentary sleeping quarters, coffee, and office fitness.
Connectly
AI-powered marketing automation for e-commerce
About Connectly
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees