Loan Processor
Multiply LabsFull Time
Junior (1 to 2 years)
Candidates should possess an Associate's degree with at least one year of mortgage industry experience or two years of equivalent work experience, or three years of equivalent work experience including a minimum of one year in the mortgage industry. Alternatively, six months of M&T Bank mortgage processing experience plus an additional 6-12 months in customer service, operations, or financial services is acceptable. Proficiency in PC skills including spreadsheets, word processing, email, and PDF software is required. Preferred qualifications include knowledge of product, investor, and compliance requirements, versatility in a fast-paced mortgage environment, the ability to adapt to new policies, independent decision-making, excellent communication and organizational skills, strong attention to detail, prioritization abilities, teamwork, a strong work ethic, and reliability.
The Mortgage Processor II will process conventional and government loan requests according to product, underwriting, and investor guidelines, serving as a liaison between customers and the Mortgage department. Responsibilities include maintaining professional communication with all parties, obtaining necessary documentation from internal and external sources, notifying parties of irregularities, monitoring and updating loan documentation to meet underwriting conditions, and resolving issues with underwriting. The role also involves administrative duties such as preparing commitment letters, reviewing title and homeowner's insurance, mailing loan suspend notices, updating loan conditions, and providing closing documentation. Additionally, processors must ensure adherence to regulatory requirements, evaluate changes to regulatory documents, understand and adhere to risk and regulatory standards, and identify risk-related issues for escalation.
Full-service banking for individuals and businesses
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.