Mortgage Processor II at M&T Bank

The Mortgage Processor II is responsible for processing conventional and government loan requests according to product, underwriting, and state/investor guidelines. They will serve as the communication liaison between the customer and M&T’s Mortgage department, assisting customers promptly and professionally. This role involves maintaining effective communication with all parties involved in a loan application, obtaining necessary processing documentation from internal and external sources, and notifying parties of any irregularities relative to mortgage guidelines. The processor will monitor and update credit reports, appraisals, and income documentation to meet underwriting conditions, working closely with underwriting to resolve issues. Additional duties include preparing commitment letters, reviewing title and homeowner’s insurance, mailing loan suspend notices, updating loan conditions, providing closing attorneys with documentation, and completing processing checklists. The position also requires ensuring adherence to all regulatory requirements, evaluating changes to regulatory documents, understanding and adhering to risk and regulatory standards, and identifying risk-related issues for escalation. Promoting an inclusive environment and maintaining internal control standards are also key responsibilities.