Loan Processor
Multiply LabsFull Time
Junior (1 to 2 years)
Candidates should possess an Associate's degree with at least one year of mortgage industry experience, or equivalent work experience. Alternatively, three years of equivalent work experience including one year of mortgage industry experience is acceptable. Six months of specific M&T Bank mortgage processing experience combined with 6-12 months in customer service, operations, or financial services is also suitable. Proficiency in PC skills, including spreadsheets, word processing, email, and PDF software, is required. Preferred qualifications include knowledge of product, investor, and compliance requirements, versatility in a fast-paced environment, the ability to adapt to new policies, independent decision-making, strong communication, organization, multitasking, attention to detail, prioritization, teamwork, a strong work ethic, reliability, and dependability.
The Mortgage Processor II is responsible for processing conventional and government loan requests according to product, underwriting, and investor guidelines, serving as a liaison between customers and the Mortgage department. They will maintain professional communication with all parties involved in loan applications, obtain necessary processing documentation from internal and external sources, and notify relevant parties of any deviations from standard mortgage guidelines. Responsibilities also include monitoring and updating credit reports, appraisals, and income documentation to meet underwriting conditions, resolving issues with underwriting, and performing administrative duties such as preparing commitment letters, reviewing title and homeowner's insurance, mailing loan suspend notices, updating loan conditions, and providing closing documentation. The role requires ensuring adherence to all regulatory requirements and guidelines, evaluating changes to regulatory documents, and identifying risk-related issues for escalation.
Full-service banking for individuals and businesses
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.