Mortgage Processor II at M&T Bank

The Mortgage Processor II is responsible for processing conventional and government loan requests according to product, underwriting, and investor guidelines, serving as the communication liaison between customers and the Mortgage department, and directly assisting customers. This role involves maintaining professional communication with all parties, obtaining necessary documentation from internal and external sources, notifying parties of irregularities, monitoring and updating credit reports and other documentation to meet underwriting conditions, and working closely with underwriting to resolve issues. Responsibilities also include performing administrative duties such as preparing commitment letters, reviewing title and homeowner's insurance, mailing loan suspend notices, updating loan conditions, providing closing documentation, and completing processing checklists. The processor must ensure adherence to all regulatory requirements and guidelines, evaluate changes to regulatory documents, and identify risk-related issues for escalation.