Humana

Medical Director -Pharmacy Appeals

San Antonio, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, PharmaceuticalsIndustries

Requirements

Candidates must possess an MD or DO degree and have at least 5 years of direct clinical patient care experience post residency or fellowship, preferably with exposure to a Medicare-eligible population. A current and ongoing Board Certification in Internal Medicine, Family Medicine, Emergency Medicine, or Physical Medicine and Rehabilitation is required, along with a current and unrestricted medical license in at least one jurisdiction. Candidates must not have any current sanctions from Federal or State Governmental organizations and must be able to pass credentialing requirements. Excellent verbal and written communication skills, along with demonstrated analytic and interpretation skills from prior experience in quality management, utilization management, or similar activities, are also necessary. Preferred qualifications include knowledge of the managed care industry, utilization management experience in a medical management review organization, familiarity with national guidelines, and exposure to public health or population health analytics.

Responsibilities

The Medical Director will review Medicare drug appeals (Part D & B) by analyzing moderately complex to complex issues, considering Medicare rules, Humana policies, and medical necessity. Responsibilities include computer-based review of drug coverage appeals, engaging in Peer to Peer discussions with prescribers, participating in hearings with Administrative Law Judges, supporting CMS audits, and participating in cross-functional team activities. The role involves collaborating with clinicians and support staff to provide optimal value-based care in accordance with Medicare and Humana policy, ensuring regulatory compliance in all work. Medical Directors will learn and operationalize Medicare Part D and Medicare Advantage requirements.

Skills

Medicare
Pharmacy Appeals
Clinical Expertise
Drug Appeals
CMS Policies
NCCN
Medical Necessity
Peer to Peer Discussions

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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