Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Experience and knowledge in handling: Cargo First Party, Cargo Third Party, Shippers Interest claims (all areas not essential)
- Policy language skills enabling accurate and consistent policy wording interpretation
- Experience of using ECF helpful but not essential
- A working knowledge of legal/regulatory and litigation/procedural requirements for their line of business
- Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
Responsibilities
- Managing key claims handling enquiries; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
- Ability to resolve issues that require good knowledge and judgement and will escalate more complex issues
- Ensuring effective vendor and litigation management on Complex claims within a personal allocation
- Broader internal/external stakeholder communication where required including with underwriters, clients, brokers and surveyors
- Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
- Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice
- Demonstrate a high standard of technical claims competence
- Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense
- Effective communication of key Complex claims and (LoB) portfolio messages to internal stakeholders
- Financial control through consistent reserving and other financial transaction discipline
- Accurate and consistent policy interpretation
- Supporting the wider team in claims performance orientated tasks and reporting as required
- Supporting the wider team in ad-hoc projects as required
Skills
Marine Claims Handling
Coverage Determination
Quantum Analysis
Legal Liability Assessment
Vendor Management
Litigation Management
Stakeholder Communication
Regulatory Compliance
Quality Assurance
AIG
Global insurance provider for individuals and businesses
About AIG
AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.
New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees
