Manager, Solutions Engineering - Process Automation - Sam's Club Member Access Platform (MAP) at Walmart

Hoboken, New Jersey, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Advertising TechnologyIndustries

Requirements

  • 5+ years of experience in process management, automation, or system configuration, ideally within technology-driven or operations-heavy environments
  • Experience with commercial systems such as Salesforce and Appian, including system configuration, process automation, or integration projects that enhance efficiency and scalability
  • Hands-on familiarity with AI agents, workflow automation, or business process orchestration tools; exposure to AI workflow orchestration, LLM-powered automation, or agentic AI systems
  • Strong analytical and problem-solving skills with a systems mindset and ability to translate operational challenges into technical solutions
  • Demonstrated success partnering with technical teams (Product, Engineering, or Data) and business stakeholders to deliver technology-enabled process improvements
  • Excellent communication and documentation skills; able to simplify complex processes and influence cross-functional partners
  • Curiosity and adaptability — comfortable learning new systems, experimenting with emerging technologies, and scaling what works

Responsibilities

  • Lead automation for brand & shelf page creation: support existing processes, drive transition from manual to technology-led automation, partner with Creative Operations, Product, and Engineering to identify inefficiencies, document workflows, and design solutions using Walmart technology platforms
  • Reimagine & simplify workflows: analyze operational processes to identify high-impact opportunities for automation and integration, design, pilot, and scale improvements to reduce cross-team handoffs and improve delivery speed, accuracy, and scalability
  • Develop & deploy AI and workflow solutions: lead discovery and implementation of AI agents and intelligent systems for routine tasks, collaborate with technical teams to configure and integrate into MAP systems
  • Partner across teams: work cross-functionally with Creative Operations, Product, Engineering, and business stakeholders to define requirements, design process improvements, and implement technology-based solutions
  • Build system configurations & integrations: explore opportunities to configure and maintain internal systems like Salesforce and workflow tools, define and document integration requirements for seamless data and task orchestration
  • Drive continuous improvement: establish feedback loops and monitoring to evaluate automation performance and scalability, iterate based on data and stakeholder input
  • Champion innovation & change adoption: foster a culture of curiosity and innovation, help teams adopt new technologies, AI-driven workflows, and process improvement practices

Skills

Process Automation
Workflow Optimization
AI Agents
System Integrations
Business Requirements
Technology Platforms
Creative Operations
Product Management
Engineering Collaboration

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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