Manager, R&D Escalation Lead at Johnson & Johnson

Raritan, New Jersey, United States

Johnson & Johnson Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Pharmaceuticals, MedTechIndustries

Requirements

  • Expertise in US and international GCP/GLP/PV regulatory requirements, policies, SOPs, and unit/project-specific procedures applicable to IM R&D QMS processes and systems
  • Ability to maintain alignment and compliance with J&J Quality Standards, Standard Operating Procedures, Health Authority/Country Regulations, and guidelines

Responsibilities

  • Drive the execution of an efficient and effective R&D Quality Issue Escalation governance program to accurately track and proactively manage the escalation process
  • Prepare and present relevant Escalation data at various governance forums, including support for Global R&D QSMR (Quality System Management Review)
  • Lead independent monitoring on the state of the Escalation control, system health, and provide meaningful interpretation of trends and signals identified
  • Support audit and inspection readiness, including ad hoc data requests for quality issue escalations in scope of IM R&D and OCMO
  • Develop and facilitate mechanisms/processes to identify potential gaps or opportunities for improvement and recommendations to improve the escalation process and management of potentially significant quality events across IM R&D
  • Partner with organizations, functions, standards, and business process owners to drive strategies for quality and optimal process performance of GxP activities
  • Review effectiveness of dashboards and dashboard metrics to improve meaningful utility to owners, governance bodies, and senior leadership
  • Serve as Business Process Owner for R&D Quality Escalation process
  • Manage community of practice for R&D ELs (Escalation Leads) and QH (Quality Heads)
  • Drive continuous oversight and improvement of the Escalation process and system performance
  • Support key users in the process with onboarding, training, and process execution enablement
  • Use measurement, analysis, and evaluation for continual improvement of the Escalations Process and promote achievement of quality objectives through key process indicators
  • Identify processes and process outputs that must be monitored, including parameters and outputs for drawing conclusions on process performance and related roles & responsibilities

Skills

Quality Systems
R&D Escalation
Process Improvement
QMS
Training
KPIs
Measurement
Analysis
Evaluation

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters
1886Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.
Former J&J executives joining other firms could lead to increased competition.
Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.
The company invests heavily in R&D for innovative medical solutions and products.
J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.
The rise of personalized medicine offers J&J opportunities in targeted therapies.
Increased focus on digital health solutions presents expansion opportunities for J&J.

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