Loan Officer Assistant at M&T Bank

Falls Church, Virginia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, MortgageIndustries

Requirements

High school diploma (or equivalent) and 2 years relevant work experience in the mortgage and/or finance industry
Knowledge of Secondary Marketing requirements
Knowledge of FHA/VA regulations
Knowledge of Bank products and services
Strong organizational skills with ability to manage multiple priorities
Excellent verbal and written communications skills
Flexible to travel within region and work overtime and/or flexible schedule as needed
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act

Responsibilities

Provide a seamless experience for Mortgage customers by ensuring organization, accuracy, and timeliness of all communications including requests for documentation, coordination of details, and appropriate follow-up with the assigned Loan Officer or team
Serve as a subject matter expert on all relevant Mortgage Sales systems to accurately input and manage relevant customer data and documents, maintaining responsibility for quality and precision of data
Interact with customers directly to follow up on and complete the application process and other documents as needed, answer relevant customer inquiries, and reach out to Operations team as needed
Assist loan officer with various reporting needs including creation of new reports, running, monitoring, and issuing existing reports, and organizing data collection
Maintain current working knowledge of Mortgage products, processes and procedures, and relevant regulations
Provide other general sales, marketing, and operational support for assigned Loan Officer or team as needed
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Key technologies and capabilities for this role

Mortgage Sales SystemsDocument ManagementData EntryCustomer ServiceReportingRegulatory ComplianceLoan ProcessingSAFE Act

Questions & Answers

Common questions about this position

What education and experience are required for the Loan Officer Assistant role?

A high school diploma (or equivalent) and 2 years of relevant work experience in the mortgage and/or finance industry are required.

What key skills are needed for this position?

Required skills include knowledge of Secondary Marketing requirements, FHA/VA regulations, and Bank products and services, along with strong organizational skills, excellent verbal and written communication skills, and flexibility to travel within the region and work overtime.

Is this a remote position, or is travel required?

The role requires flexibility to travel within the region and work overtime or a flexible schedule as needed; no remote work policy is specified.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role promotes an environment that supports belonging and reflects the M&T Bank brand, while maintaining internal control standards.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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