Loan Officer Assistant

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Candidates must possess a high school diploma or equivalent and have at least 2 years of relevant work experience in the mortgage and/or finance industry. A strong understanding of Secondary Marketing requirements, FHA/VA regulations, and Bank products and services is necessary. Excellent organizational, verbal, and written communication skills are required, along with flexibility for travel, overtime, and varied schedules. An Associate degree or a combined minimum of 4 years of higher education and/or work experience, including 2 years of related experience, is preferred. Registration requirements under the Federal SAFE Act must be met and maintained.

Responsibilities

The Loan Officer Assistant will support the Loan Officer team by managing the loan pipeline, providing sales system support, and ensuring document control and organization. They will deliver a seamless customer experience by maintaining accuracy and timeliness in communications, coordinating details, and following up on documentation requests. Responsibilities include acting as a subject matter expert for mortgage sales systems, accurately inputting and managing customer data, and maintaining data quality. The assistant will interact directly with customers to complete the application process, answer inquiries, and may reach out to the Operations team for support. They will also assist with various reporting needs, maintain current knowledge of mortgage products, processes, procedures, and regulations, and provide general sales, marketing, and operational support. Additionally, they will promote an inclusive environment and adhere to internal control standards, including implementing audit points and addressing regulator concerns.

Skills

Sales System Support

Document Control

Customer Service

Data Entry

Reporting

Mortgage Products

Regulatory Compliance

SAFE Act Registration

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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