Engineer Analyst (Linux OS) / Analyst Linux Server Engineer

Location: United Kingdom (Virtual) Employment Type: Full time

Position Overview

Reporting to the Director, Infrastructure Products, under limited direction, you will be responsible for the design, provision, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure for the Linux estate. You will provide engineering design and support for multi-tenant platforms in a single domain, including hardware, software, automation, and monitoring. You will work closely with application management, application development, and other IT teams to support Linux Server infrastructure (both physical and virtual). The successful candidate must have a solid work ethic, be detail-oriented, and possess strong troubleshooting and analytical skills.

• 60%: Primary role is to ensure the global stability, integrity, and efficient operation of the systems and infrastructure that support core organizational functions, as well as to conduct research on new and emerging technologies for practical application to business problems and strategic initiatives.
• 20%: Experienced knowledge of job role demonstrating advanced application of technical skills and interpersonal competencies.
• 20%: Provides direct global technical support for all requirements in developing strategy, planning, coordination, scripting, and implementation of releases, upgrades, or changes to our distributed computing environment. This includes participating in several small to medium-scale projects and/or tasks of various complexities across the enterprise.

Responsibilities

• Provide direct technical support for all requirements in the management or changes to our Linux distributed computing environment.
• Perform capacity planning, performance monitoring, tuning, and prediction.
• Provide high-level support for infrastructure with regards to the Linux operating systems, ensuring proper change management procedures and methodologies are followed.
• Some after-hours work will be required.
• Position will require participation in an after-hours, on-call rotation to assist with incident handling for the purpose of resolving server-related infrastructure issues.
• Provide technical assistance/guidance to less experienced administrators.
• On-call rotation: Twice monthly on-call rotation and primary contact for Linux during UK hours.

Requirements

• Hands-on experience installing and supporting SUSE Linux Servers. Other flavors are desired: Red Hat, Ubuntu, and Oracle Linux.
• Experience working with and troubleshooting SUSE boot processes.
• Strong experience with Bash and Perl Scripting.
• Strong hands-on experience installing and supporting VMware.
• Hands-on experience managing IaaS and PaaS in Microsoft Azure and/or AWS.
• Excellent oral, written, interpersonal, and communication skills are required.
• In-depth knowledge of server technologies employed, hardware, O/S, and related tools and applications.
• Expert technical diagnostic and research skills of servers, expert troubleshooting.
• Ability to identify and escalate issues to management when appropriate to meet SLA requirements.
• In-depth knowledge of networking components and services such as TCP/IP protocols, DHCP and DNS technologies, and LAN/WAN topologies and transports.
• Requires ability to correctly assess risks of various alternatives and take appropriate actions to restore services in the event of system outages.
• Ability to explain the technical implications of various alternative solutions to management.
• Strong customer service orientation, proven dependability, promptness, and a solid attendance history.
• Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently.

Other Skills/Experience (Helpful)

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.
• Experience with BigFix for Apache.
• Experience with Nutanix HCI.
• Experience using ServiceNow ITIL managed processes.

Application Instructions

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Company Information

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