Job Description: Salesforce Health Cloud Developer

Employment Type: Full-time

Position Overview

Join our Growth team in the rapidly expanding Primary Care business, where we empower agents to assist seniors in choosing our senior-focused primary care services. This role sits at the intersection of cutting-edge technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position is for you.

As part of a Fortune 50 corporation committed to health and well-being through personalized care and community engagement, you will have the chance to work directly with Senior Leadership in the Growth Team. Your primary focus will be on building Sales applications on Salesforce Health Cloud, utilizing Mulesoft as the integration layer. Our agents are equipped with state-of-the-art tools, including managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services.

We utilize the latest AI technologies, including Einstein Lead Scoring, BrainSharkAI for creating training content through GenAI, and InvocaAI, with plans to introduce more AI features to help our agents keep up with the demands of our fast-growing business.

Responsibilities

Design and Development

• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems like Mulesoft and Azure.

Collaboration

• Work closely with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.
• Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.

Testing and Maintenance

• Test the stability, functionality, and performance of applications.
• Troubleshoot issues, debug code, and provide ongoing support for Salesforce systems.

Documentation in ADO

• Prepare technical documentation, including design specifications, test plans, and user guides.
• Maintain knowledge transfer (KT) records of system configurations and updates.

Requirements

• Bachelor’s degree.
• 2+ years of project leadership experience.
• 3+ years of Salesforce experience with a proficiency in Salesforce Health Cloud using Omniscript, Apex, and Flows.
• Ability to manage multiple tasks and deadlines with strong attention to detail.
• Effective communication skills, with the ability to present to senior leaders.
• Advanced experience leading special projects and producing metrics, measurements, and trend reports.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

• Experience with integrating Salesforce with external systems through Mulesoft
• Healthcare Industry Certified AI Specialist.
• Health Cloud Accredited Professional.
• Certified Data Cloud Consultant.
• Certified AI Associate.
• Certified OmniStudio Developer.
• Certified Platform Developer I & II.
• Platform App Builder.
• Certified Sales Cloud Consultant.
• Certified Service Cloud Consultant.
• Certified Administrator & Advanced Administrator.
• Salesforce Certified Associate.

Application Instructions

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Company Information

We are a Fortune 50 corporation committed to health and well-being through personalized care and community engagement.

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired