AV Systems Engineer
NPRSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Lead Platform Engineer (Audio Video / Unified Communications) at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Financial ServicesIndustries
Requirements
- Visionary and hands-on technical leadership skills as an Individual Contributor (IC)
- Deep understanding of platform architecture, components, and interdependencies for high availability, scalability, and security
- Expertise in Audio-Visual (AV) and Unified Communications (UC) systems
- Proficiency in DevOps principles, including automation, CI/CD, and infrastructure as code
- Experience with AI, machine learning, APIs, webhooks, IoT devices, and emerging technologies for AV optimization
- Knowledge of managing and testing beta hardware, new room systems, control automation, and cloud-based solutions
- Strong skills in engineering best practices: code reviews, testing, documentation, root cause analysis (RCA), and standardized programming
- Ability to define technical vision, roadmaps, standards, KPIs, and conduct post-incident reviews
- Experience leading incident response, release management, and process improvements
- Excellent collaboration and communication skills with engineers, product managers, security, stakeholders, and third-party vendors
Responsibilities
- Champion engineering best practices, including code reviews, comprehensive testing, and detailed documentation
- Provide technical guidance and mentorship to other engineers
- Lead technical discussions, architectural decisions, and design reviews for complex platform initiatives
- Define, communicate, and execute the technical vision and roadmap for platform engineering, aligned with organizational goals
- Innovate with AI, machine learning, APIs, webhooks, and IoT for predictive maintenance, intelligent room scheduling, user experience improvements, and custom integrations
- Develop, maintain, and enforce AV standards; manage and test beta hardware and new technologies; create forward-looking technology roadmaps
- Collaborate with product managers, security, and stakeholders to translate business requirements into technical solutions
- Implement DevOps methodologies for process improvement, automation, CI/CD, and quality assurance
- Plan and execute platform engineering projects, track progress, identify risks, and ensure timely delivery
- Establish procedures for issue identification, escalation, resolution, RCA, software/firmware releases, upgrades, and maintenance
- Lead critical incident response and post-incident reviews
- Define and monitor KPIs for platform health, stability, performance; generate reports
- Serve as primary liaison with third-party vendors for support, escalation, and feedback
- Act as primary owner for Technology Owned Business Application, ensuring data quality of CI attributes, initiating Launch Review process, and completing NFR assessments
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary or compensation for this Lead Platform Engineer role?
This information is not specified in the job description.
What key skills are required for this position?
Key skills include expertise in Audio-Visual (AV) and Unified Communications (UC) systems, DevOps principles like CI/CD and infrastructure as code, and implementing AI, machine learning, and automation for AV optimization.
What does the team culture or work environment look like at Capital One for this role?
This information is not specified in the job description.
What makes a strong candidate for this Lead Platform Engineer position?
A strong candidate is a visionary hands-on technical leader with experience in AV/UC platforms, capable of driving technical strategy, mentoring engineers, innovating with AI and automation, and implementing DevOps for operational excellence.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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