Intermediate Software Engineer SRE – AI at PointClickCare

Mississauga, Ontario, Canada

PointClickCare Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health TechIndustries

Requirements

  • Proficiency in languages: Python, Java, Bash, Terraform
  • Experience with platforms: Azure, Kubernetes
  • Skilled in API integration for streamlined data exchange and system connectivity
  • Ability to participate in on-call rotations and lead incident response for critical systems
  • Experience building scalable, fault-tolerant systems in a cloud-native environment

Responsibilities

  • Build ML-based anomaly detection and pattern recognition systems
  • Enhance telemetry with smart tagging and metadata for better AI insights
  • Develop event-driven workflows and self-healing systems using AI triggers
  • Automate incident response with generative AI and custom AI agent orchestration
  • Use time-series forecasting and predictive modelling to anticipate failures
  • Optimise infrastructure with AI-powered autoscaling and cost-aware resource allocation
  • Run internal AIOps workshops and help teams adopt AI maturity models
  • Champion responsible AI practices and ethical automation

Skills

SRE
AI
Software Engineering
Cloud Computing
DevOps
Infrastructure
Monitoring
Reliability Engineering

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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