Hybrid Senior Expense Associate at Williams

Wheeling, West Virginia, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Banking, CorporateIndustries

High school diploma or equivalent
Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment
Skilled in the use of MS Office software (Word, Excel); strong keyboarding skills
Familiar with other software programs for providing expense processing support
Strong attention to detail; able to work on multiple projects simultaneously
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem-solving skills, with the ability and understanding of, when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast-paced environment
Ability to communicate professionally both verbally and in writing
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships

Utilize appropriate logs and/or tracking software for all-expense processing work
Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received
Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals
Review requests for compliance with policies and/or procedures; escalate concerns to supervisor
Use established procedures, standards, and formats to complete expense processing requests to client satisfaction
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems