Vice President Sales, Americas - Genomic Solutions
Danaher CorporationSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Art, Luxury, AuctionsIndustries
Requirements
- Working knowledge of Sotheby's systems and procedures is essential
- Well-organized, enthusiastic and proactive with a flexible approach, stress resistant
- Proven management skills, creative problem solving and excellent interpersonal skills
- Strong work ethic, able to work both independently and part of a team
- Able to maintain highest standards of confidentiality and client service
Responsibilities
- Provide day-to-day support, guidance, and leadership to Pre-Sale Managers and wider Pre-Sale Coordinator teams including recruitment, onboarding, proper coverage, goal setting and performance reviews
- Work closely with Service Operations Management team in reviewing processes and implementing improvements to enhance workflow and service levels and scoring
- Communicate on behalf of Pre-Sale Operations across the global business and respective Heads of Seller Experience to ensure efficiency and consistency in standard operating procedures and goals
- Engage with GMs, BD/BM group, and Sale Directors on required actions, shared workflows and any departmental issues
- Partner closely with Post-Sale, Shipping, Accounts Receivable, and Bids & Client Services teams to improve client administrative journey and strive to innovate constantly with this aim
- Responsible for completing end-to-end process reviews of pre-sale workflows to identify and improve processes enabling an optimal end-state workflow
- Support projects across the business including Inactive Inventory Initiative and work closely with Service Operations Managers to meet inventory targets and review
- Implement and communicate company directives and policies, including compliance due diligence standards and requirements, corporate governance
- Serve as key stakeholder and business owner for Pre-Sale and identify and prioritize technology requirements
- Assist Managers and Coordinators with any escalations or complex client issues, consignments, inbound shipments, RTCs, compliance escalations, contract/legal escalations
- Aim to develop client self-serve, reduce touchpoints, facilitate all consignor administrative procedures internally and externally
- Maintain P&L ownership and manage variable costs (OT,T&E) and work with Finance to develop and set the annual budget while forecasting changes on a quarterly basis
- Work constantly with other stakeholders in Service Operations, Logistics, and Operations Leadership to improve processes and improve client experience
Skills
Operations Management
Team Leadership
Process Improvement
Risk Mitigation
Training
Recruitment
Onboarding
Performance Reviews
Stakeholder Engagement
Global Communication
Sotheby’s
Auction house for fine art
About Sotheby’s
Sotheby's is a global auction house that specializes in selling fine art, luxury items, and collectibles through live and online auctions, as well as private sales. The company provides online estimates to help sellers determine the value of their items, which is a key differentiator from competitors. Sotheby's holds auctions in major cities worldwide, attracting a diverse audience and ensuring a competitive market for high-end items. The goal is to connect buyers and sellers in the luxury market while offering a personalized and discreet experience.
New York City, New YorkHeadquarters
1744Year Founded
$4MTotal Funding
POST_IPO_EQUITYCompany Stage
Real Estate, Consumer GoodsIndustries
1,001-5,000Employees