Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Utilities, EnergyIndustries
Requirements
Bachelor's degree in computer science, engineering, or related technical field (required for both SG7 and SG8)
5 years of relevant work experience (Solution Engineer Sr, SG7); 7 years of relevant work experience (Solution Engineer Prin, SG8)
An equivalent combination of education and related experience may be considered
Understanding of NERC CIP security principles (preferred)
Understanding of WAN and VPN concepts (preferred)
Basic understanding of C programming language (preferred)
Knowledge of Communication Protocols (DNP3, Modbus, ICCP) (preferred)
Understanding of Ladder Logic (preferred)
Knowledge of RTU (Remote Terminal Units) (preferred)
Responsibilities
Design, develop, and install software solutions
Build high-quality, innovative, and fully performing software in compliance with internal architecture, development & design standards & best practices
Design, modify, develop, write, implement, and troubleshoot software programming applications
Support and/or install software applications
Participate in the testing process through test review and analysis, test witnessing, and certification of software
Work within a Waterfall or Agile methodology/framework based team and collaborate with Project Management, Business Analyst, and Infrastructure Job Families
Work independently on medium to large projects
Develop advanced solutions to resolve customer and prospective customer issues in a logical, creative, and structured manner
Align the client’s goals, needs, and objectives to the solutions
Communicate issues and status in a clear, timely manner
Interpret specifications and build solutions to those specifications
Generate infrastructure support documentation
Evaluate and propose process improvements
Build and maintain a high level of knowledge about the company's software/hardware products
Provide training, mentoring, and work direction to others on the team
Support OSI-Monarch's Power System Applications including Automatic Generation Control (AGC)
Support and troubleshoot the operational SCADA environment, ensuring optimized monitoring and system reliability reporting
Maintain Monarch custom DB configurations
Provide RTU (Remote Terminal Unit) support
Provide on rotation, after hours (24 x 7) on-call support