General Manager, North America at Airwallex

San Francisco, California, United States

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$250,000 – $360,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

10+ years of relevant experience in the payments, fintech, financial services, or tech industry, or in professional services with payments experience; functional experience in management, strategy, or business development
Bachelor's or Master's degree from a tertiary institution is preferred, and demonstrated early success in their careers

Responsibilities

Build and Lead the North America Organization: Attract, retain, and grow a world-class team across commercial and operational functions in the US and Canada
Establish a high-performance culture that aligns with Airwallex’s global values while adapting to local market needs
Serve as the key leader and spokesperson for Airwallex across North America — with media, regulators, customers, and partners
Own and Execute North America Go-to-Market Strategy: Develop and refine the GTM strategy for both the US and Canada across Enterprise, SMB, and Platform segments
Shape product-market fit by collaborating closely with Product, Engineering, and Global GTM to influence roadmap localization
Build and scale partnerships and ecosystem relationships (e.g., fintechs, marketplaces, banking partners, regulators)
End-to-End Business Ownership: Manage full P&L responsibilities for North America — driving revenue growth, margin expansion, and operational efficiency
Oversee daily operations across customer onboarding, support, compliance, and risk
Proactively identify and manage market, regulatory, and operational risks across US and Canadian regions
Report market performance and insights to global stakeholders, including Executive and Board level

Skills

P&L Management

Sales Leadership

Marketing Strategy

Partnerships

Operations Management

Strategic Planning

Business Growth

Cross-functional Leadership

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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