Job Details
Employment Type: Full time
Job Description
We are the driving force behind the world's most advanced Field-Programmable Gate Arrays (FPGAs), SoCs, and the industry-leading Quartus® Prime design software. Our technology empowers customers to accelerate innovation in booming markets like data center, 5G wireless, and automotive.
We are seeking a skilled, customer-obsessed FPGA Applications Engineer to join our world-class team in Guadalajara, Mexico's technology hub. In this role, you will be a trusted technical advisor to our customers, providing expert guidance on the complete FPGA design journey using Quartus Prime. Your mission is to solve complex technical challenges, enabling customers to bring innovative products to market efficiently and successfully.
Key Responsibilities
Technical Support & Debugging
- Provide timely and accurate technical support to resolve customer issues related to the Quartus Prime software, FPGA/SoC architecture, and IP integration.
- Systematically debug customer designs by analyzing HDL code (VHDL/Verilog), timing reports, and tool configurations to identify root causes.
- Utilize in-system debugging tools such as Signal Tap Logic Analyzer for hardware troubleshooting.
Design Guidance & Optimization
- Guide customers on design best practices to achieve performance, area, and power goals, with emphasis on timing closure using Timing Analyzer.
- Advice on efficient power estimation and optimization strategies using Quartus Power Analyzer.
Platform Designer & IP Integration
- Support customers in creating complex SoCs with Platform Designer (formerly Qsys), integrating Altera IP cores, processors, and peripherals.
- Assist in integrating high-speed protocols (PCIe, Ethernet) and memory controllers (DDR4/5).
Content Development & Training
- Develop and deliver technical content, including application notes, design examples, and tutorials that demonstrate the power and capabilities of Altera FPGAs and software tools.
Customer Advocacy
- Act as the voice of the customer, collaborating with R&D and marketing to influence product and tool enhancements.
Essential Soft Skills
- Clear Communication: Ability to articulate complex technical concepts to customers with varying levels of expertise.
- Empathy & Patience: Supporting customers calmly and effectively under pressure.
- Relationship Building: Establishing trust and positive rapport to foster successful engagements.
- Teamwork & Collaboration: Working cross-functionally with sales, marketing, and engineering teams to deliver unified solutions.
Why Join Us?
- Be at the forefront of programmable logic technology, enabling the world’s leading innovations.
- Work in a dynamic, collaborative environment with talented engineers.
- Expand your expertise in the complete FPGA design ecosystem, from architecture to tools to customer deployment.
- Shape the future of Quartus Prime and Altera FPGA solutions with your technical insights.
Qualifications
Minimum Qualifications
- Bachelor’s Degree in Electrical Engineering, Computer Engineering, Electronics Engineering, or a related field.
- 3+ years of experience in digital logic design using FPGAs or ASICs.
- Strong proficiency in VHDL or Verilog for writing efficient, synthesizable code.
- Hands-on experience with Quartus Prime Design tools such as Timing Analyzer, Platform Designer, Signal Tap, System Console, Design Space Explorer II, Power Analyzer, Fitter (Place and Route), Logic Lock Regions, Interface Planner, Chip Planner, and Questa-Intel® FPGA Edition Software* for robust and optimized designs.
- Solid understanding of the complete FPGA design flow, including RTL synthesis, place-and-route, and static timing analysis.
- Advanced proficiency in English (written and verbal).
Preferred Qualifications
- Bachelor’s or Master’s degree in a relevant FPGA-related technical discipline.
- Previous experience in a customer-facing role such as Applications Engineer or Field Applications Engineer (FAE).
- Experience with SoC FPGA designs involving embe