Field Engineer(京滋) at GE Healthcare

Kyoto, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Electrical/mechanical field service experience 1-2 years or more (for inexperienced candidates, basic knowledge of electricity/computer/networks)
Communication skills to logically explain incidents to customers
Ability to have own ideas for operational improvements, propose, and execute them
Skills to read manuals and perform inspections/repairs accurately
Ability to accurately escalate problems occurring at customer sites and lead to resolution
Ordinary motor vehicle license
Desirable Requirements
X-ray operation chief qualification
English proficiency

Responsibilities

New installation and introduction of medical equipment (imaging diagnostic devices) in hospitals
Maintenance inspections, fault repairs for stable operation of customer equipment, and related billing tasks
Communicate with customers to improve, maintain, and enhance customer satisfaction
Appropriately escalate customer complaints to internal/external stakeholders to resolve issues
Actively discuss and implement improvements identified through operations with internal stakeholders

Skills

Key technologies and capabilities for this role

Field ServiceMedical EquipmentInstallationMaintenanceRepairTroubleshootingCustomer CommunicationEscalationElectrical EngineeringMechanical EngineeringX-ray SafetyAutomotive License

Questions & Answers

Common questions about this position

What experience is required for the Field Engineer position?

Candidates must have 1-2 years of field service experience in electrical or mechanical fields; for those without experience, foundational knowledge in electrical, computer, or network systems is required. Additional must-haves include communication skills to logically explain issues to customers, ability to propose and execute operational improvements, manual reading and accurate repair skills, precise escalation of site problems, and a standard driver's license.

What are the desirable qualifications for this role?

Preferred qualifications include X-ray operation chief certification and English proficiency.

Is relocation assistance provided for this position?

No relocation assistance is provided.

What is the employment type for this Field Engineer role?

The position is full-time.

What does GE HealthCare's company culture emphasize?

GE HealthCare fosters a culture where employees act with humility and build trust, lead with transparency, deliver with focus, drive ownership with integrity, and are surrounded by career opportunities in an environment of care, collaboration, and support.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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