Field Case Manager, Registered Nurse (Danville, Wilkes-Barre, and Scranton, Pennsylvania) at CVS Health

Alburtis, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Registered Nurse (RN) license
Ability to travel up to 55-75% in designated area (Danville, Wilkes-Barre, and Scranton, Pennsylvania)
Availability for full-time schedule: Monday through Friday, 8:00 AM - 5:00 PM EST
Knowledge of laws and regulations applicable to rehabilitation services
Familiarity with special instructions from insurance carriers and referral sources

Responsibilities

Act as a liaison with member/client/family, employer, provider(s), insurance companies, and healthcare personnel
Implement and coordinate case management activities for catastrophic cases and chronically ill members/clients across the continuum of care, including consultant referrals, home care visits, community resources, and alternative levels of care
Interact with members/clients telephonically or in person, including meetings in homes, worksites, or physician’s offices
Assess and analyze injured, acute, or chronically ill members/clients' medical and/or vocational status; develop a plan of care to optimize wellness, medical outcomes, timely return to work or optimal functioning, and determine eligibility for benefits
Communicate with member/client and stakeholders (e.g., medical providers, attorneys, employers, insurance carriers) telephonically or in person
Prepare all required documentation of case work activities
Interact and consult with internal multidisciplinary team to maximize member/client health outcomes
Make outreach to treating physicians or specialists concerning course of care and treatment
Provide educational and prevention information for best medical outcomes
Testify as required
Facilitate delivery of appropriate benefits and/or healthcare information to determine eligibility while promoting wellness activities
Develop, implement, and support Health Strategies, tactics, policies, and programs for benefits delivery, member wellness, and return to work
Use collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet comprehensive health needs and promote quality, cost-effective outcomes

Skills

Key technologies and capabilities for this role

Registered NurseCase ManagementCare CoordinationPatient AssessmentCare PlanningHealth StrategiesNetwork ManagementClinical CoverageWellness ProgramsReturn to Work

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

The role requires up to 55 to 75% travel in the designated area of Danville, Wilkes-Barre, and Scranton, Pennsylvania, and may involve meeting members in their homes, worksites, or physician’s offices.

What is the work schedule for this position?

The schedule is Monday through Friday, 8:00 AM - 5:00 PM Eastern Standard Time (EST).

What qualifications are required for this Field Case Manager role?

The position requires being a Registered Nurse, with skills in assessment, planning, facilitation, care coordination, evaluation, advocacy, and case management for catastrophic and chronically ill cases.

What is the company culture like at CVS Health?

CVS Health emphasizes a compassionate, member-centric approach with dedicated, purpose-driven colleagues focused on transforming health care through connected, convenient, and collaborative community-based care.

What salary or compensation does this role offer?

This information is not specified in the job description.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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