Fast Track Specialist at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree or equivalent work experience
2 years of previous claim handling experience preferred
Property and casualty licenses required. Must be obtained within 6 months of hire
Excellent verbal and written communication skills
Excellent customer service skills
Analytical with good decision-making skills
Strong organizational skills and detail-oriented
Ability to work independently and handle multiple tasks simultaneously
Ability to exercise good judgment

Responsibilities

Investigate, evaluate, and resolve first and third-party auto liability claims, minor injury claims, and low-complexity general liability losses
Maintain high standards of customer service, including prompt contact and follow-up
Conduct thorough investigations of coverage, liability, and damages, documenting facts and maintaining evidence
Comply with all statutory and regulatory requirements in all applicable jurisdictions
Establish appropriate loss and expense reserves with documented rationale
On-going review of reserves required through the life of the file
Demonstrate technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines
Communicate effectively with internal and external customers on claims and account issues
Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory

Skills

Key technologies and capabilities for this role

Claims InvestigationClaims EvaluationClaims ResolutionAuto Liability ClaimsGeneral Liability ClaimsCustomer ServiceVerbal CommunicationWritten CommunicationDecision MakingRegulatory ComplianceReserve ManagementProperty and Casualty License

Questions & Answers

Common questions about this position

What is the salary for the Fast Track Specialist position?

This information is not specified in the job description.

Is this a remote position or does it require travel?

This information is not specified in the job description.

What skills are required for this role?

Required skills include excellent verbal and written communication skills, excellent customer service skills, analytical skills with good decision-making, strong organizational skills and detail-oriented nature, ability to work independently and handle multiple tasks, and ability to exercise good judgment.

What experience and qualifications are needed for this position?

A Bachelor’s degree or equivalent work experience is required, along with 2 years of previous claim handling experience preferred, and property and casualty licenses which must be obtained within 6 months of hire.

What licenses are required for the Fast Track Specialist role?

Property and casualty licenses are required and must be obtained within 6 months of hire.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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