Job Opportunity: Microsoft Dynamics CRM Expert

Employment Type: Full-time Location Type: Remote

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Company Information

Talan is an international consulting and technological expertise group dedicated to accelerating client transformation through innovation, technology, and data. With over 20 years of experience, Talan advises and supports public institutions and companies in implementing their transformation and innovation projects, both in France and internationally.

• Presence: 20 countries
• Employees: Over 7,200
• Recognition: Certified Great Place To Work
• Ambition: To exceed €1 billion in revenue by 2025.
• Sectors Served: Energy, industry, transport, finance, luxury, and more.

Talan's Expertise Areas:

• Management and Innovation Consulting: (320 Consultants in France)
• Data Valorization, Structuring, and Usage: (Data and Technologies)
• Software Solution Integration: (Cloud and Applications Services)

Our Values: Commitment, respect, sharing, teamwork, and optimism.

Talan is a responsible company, recognized by its employees and committed to diversity. Learn about our CSR commitments here Discover our diversity initiatives here

Accommodations may be available for individuals with disabilities. #Talan

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Position Overview

You will join the Customer Experience team, specifically focusing on the Microsoft Dynamics offering. Our work encompasses expertise, functional analysis (AMOA), project management, implementation, and CRM strategy. We serve major clients who are leaders in their respective sectors, including finance, real estate, and insurance, as well as large SMEs and mid-sized companies across France.

We also offer the opportunity to join our service center to best meet our clients' needs. As a privileged Microsoft partner, Talan provides strong support from the publisher, including training, certification plans, and events.

Let's build talented new projects together!

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Responsibilities

• Design and implement comprehensive solutions tailored to client needs on Dynamics 365 CRM.
• Supervise a team of technical consultants, including task planning, technical guidance, and progress monitoring.
• Participate in feasibility studies, functional and technical analysis, and propose innovative solutions.
• Draft and validate technical and functional specifications.
• Ensure the quality, performance, and security of developed applications.
• Conduct technological watch to integrate best practices and innovations.
• Collaborate with various stakeholders, including project teams, business units, and clients.

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Qualifications

Required Profile:

• Proven experience of 5+ years in developing and implementing Microsoft Dynamics CRM solutions.
• In-depth mastery of recent versions of Dynamics 365 and at least one associated module (Sales, Customer Service, Field Service, Customer Insights/Marketing).
• Proven experience of 5+ years in C#, .NET, JavaScript, and associated technologies.
• Experience in system integration and using tools like Power Platform, Azure Logic Apps, and other Microsoft cloud services.
• Demonstrated leadership skills and the ability to mentor and motivate a technical team.
• Ability to understand business needs and translate them into technical solutions.

Preferred Qualifications (A Plus):

• A functional or technical Microsoft Dynamics 365 certification (MB-210, MB-230, PL-400, PL-600).
• Any experience with Azure services, such as Azure Functions, Web Apps, Azure Cognitive Services, Azure Service Bus, Copilot, Power BI (this list is not exhaustive).

Personal Skills:

• Excellent oral and written communication skills.
• Analytical mindset and problem-solving abilities.
• Proactivity, autonomy, and a sense of responsibility.
• Ability to manage multiple priorities.