Experienced ServiceNow Advisor and Solution Architect at Deloitte

Copenhagen, Denmark

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, Technology, Audit, Tax, Financial AdvisoryIndustries

Requirements

Minimum of 5 years of experience working with ServiceNow or other digitalization platforms
Strong communication and stakeholder management skills
Hands-on experience leading end-to-end transformation projects in areas such as IT, HR, Finance, Risk

Responsibilities

Providing strategic advisory for some of the largest ServiceNow clients in Denmark and the Nordics
Engaging proactively with clients, advising on solution and problem scoping across the organization to ensure alignment with business objectives
Designing comprehensive solutions, including technical design using design thinking methodologies to ensure alignment with ServiceNow’s Enterprise Service Management capabilities and best practices
Helping clients define and optimize Service Management processes to drive efficiency
Offering insights and guidance on application development, agile development, software development lifecycle, and cloud applications
Leading the delivery of solutions and support teams in corrective measures
Working closely with Program Leadership to oversee and lead multiple workstreams of technical design and delivery activities
Creating and maintaining a network of potential clients
Participating in consulting sales activities, including writing service proposals
Assessing client needs, translating business requirements into tailored technology solutions, and providing strategic and best practice advisory
Overseeing the full project lifecycle, ensuring seamless execution from strategy to deployment
Providing thought leadership and industry insights that shape best practices
Building long-term client relationships based on trust and value creation

Skills

Key technologies and capabilities for this role

ServiceNowEnterprise Service ManagementSolution ArchitectureDigital TransformationITSMProject ManagementBusiness AnalysisITIL

Questions & Answers

Common questions about this position

Is this role remote or on-site?

The position is on-site.

What skills are required for this ServiceNow Advisor role?

Key skills include deep understanding of enterprise service management, strong leadership in project execution, ability to build client relationships, ServiceNow technical design using design thinking, and optimizing service management processes.

What is the team culture like at Deloitte's ServiceNow department?

The team consists of incredibly dedicated, ambitious, and great colleagues who work closely together on projects across the Nordics, emphasizing teamwork, community, cross-border collaboration, and a shared commitment to excellence with a strong local presence in the Copenhagen office.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Experienced ServiceNow Advisor role?

Strong candidates have experience as a trusted advisor guiding clients through digital transformation, expertise in ServiceNow Enterprise Service Management, leadership in end-to-end project execution, and skills in strategic advisory, solution design, and process optimization.