Job Description

Location Type: Remote Employment Type: Full-Time

Position Overview

Fiddler is seeking a motivated and strategic sales professional to create and implement solutions tailored to prospect business needs, integrating Fiddler's capabilities to deliver superior customer value. This role requires a blend of product and technical knowledge to articulate Fiddler's business proposition, with a strong analytical approach focused on demonstrating the benefits of partnering with Fiddler. The ideal candidate is a self-starter, detail-oriented, process-driven, and employs an evangelical approach in sales engagements. A consistent track record of success in achieving new customer objectives and revenue targets is essential, along with comfort in selling solutions and technologies within a startup environment to CxO, VP, and Director level contacts.

Company Information

Our Purpose

At Fiddler, we are dedicated to building trust into AI. We understand the profound implications of AI and its impact on human lives. In an era where trust in AI is degraded by issues like spam, fraudulent transactions, hate speech, and online abuse, Fiddler empowers organizations to proactively address these challenges by building trustworthy, transparent, and explainable AI solutions. We partner with AI-first organizations to establish long-term frameworks for responsible AI practices, fostering trust with their user bases. Our platform is utilized by Data Science, MLOps, and business teams to monitor, explain, analyze, and improve AI solutions, identifying performance gaps, mitigating bias, and driving better outcomes. Fiddler enables engineering teams and business stakeholders to understand the "why" and "how" behind model outcomes.

Our Founders

Fiddler AI was founded by Krishna Gade (with extensive engineering leadership experience at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (a two-time founder with acquisitions by Samsung and PayPal, and product roles at Expedia and Microsoft). We are proud to be backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital.

Why Join Us

Our team is driven by the mission to unlock the AI opaque box and help society harness the power of AI. Joining Fiddler offers the opportunity to make a significant impact by helping to reduce algorithmic bias and ensure that models in production across various industries are transparent and ethical.

As an early-stage startup, we have a rapidly growing team of intelligent, empathetic doers, thinkers, creators, and builders. The AI and ML industry is characterized by rapid innovation, offering monumental learning opportunities. This is a chance to be a trailblazer in a dynamic field.

Fiddler is recognized as a pioneer in AI Observability, with accolades including:

• 2022 a16z Data50 list
• 2021 CB Insights AI 100 most promising startups
• 2020 WEF Technology Pioneer
• 2020 Forbes AI 50 most promising startups of 2020
• 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response

By joining our brilliant team, you will play a crucial role in shaping the future of AI Observability.

Responsibilities

• Build awareness and identify opportunities for Fiddler within target accounts and territories.
• Prospect, secure meetings, and close new business by qualifying opportunities with key decision-makers in enterprise companies.
• Demonstrate a thorough understanding of customer requirements related to AI models and articulate how the Fiddler platform meets these needs.
• Recognize compelling reasons for customers and prospects to act on their requirements and persuasively articulate why Fiddler is the optimal solution.
• Navigate complex sales cycles, understanding client budgets and decision-making processes.
• Create and execute go-to-market plans based on viral methods and organic growth.
• Act as a team player, willing to contribute to the collective success.

Requirements

• Highly motivated, self-starter.
• Detail-oriented and process-driven.
• Evangelical and strategic approach to sales engagements.
• Consistent track record of success in achieving new customer objectives and revenue targets.
• Comfortable selling solutions and technologies within a technology startup environment.
• Experience engaging with CxO, VP, and Director level contacts.