Engineer 2 - Endpoint - Hybrid - Seattle at Nordstrom

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, TechnologyIndustries

Requirements

BS in Computer Science/Engineering or equivalent education and experience
3+ years’ experience with end-user computing technologies, with strong emphasis on mobile device management
Demonstrated experience managing Android and iOS devices using Microsoft Intune, including app deployment, compliance enforcement, and remote support
Experience with the application management lifecycle within Intune
Intermediate experience with scripting languages such as PowerShell or Python for mobile automation
Familiarity with Windows server and workstation operating systems and supporting Microsoft technologies (AD, DNS, GPO, IIS, SQL)
Experience with enterprise-scale application packaging tools including Intune, AutoPkg, CMPackager, and InstallShield
Experience with configuration and mobile device management tools (e.g., Intune, Jamf, Configuration Manager, MobileIron, Soti, etc.)
Understanding of source version control systems (e.g., GitLab, GitHub)
Understanding of industry-standard monitoring tools (e.g., New Relic, Splunk)
Solid grasp of security protocols and standards as they apply to mobile platforms
Proven experience managing large-scale mobile device fleets in distributed enterprise environments
Strong customer service focus with ability to support mobile users across all levels of the organization
Willingness to dive into challenging areas from mobile platform rollouts to critical incident responses
Passion for continuous learning and staying current with mobile technologies and MDM best practices
Motivated, critical thinker with a proactive approach to solving mobile-related challenges
Ability to meet deadlines and deliver results in a fast-paced environment

Responsibilities

Support mobile device management initiatives for Android and iOS platforms
Design and implement configuration profiles, compliance policies, and app protection strategies for mobile endpoints
Drive end-user experience goals and initiatives for ongoing mobile productivity improvements
Write and contribute to project plans, author engineering-level documentation, and develop detailed test plans for mobile deployments
Diagnose and resolve complex mobile device issues with technical assistance from internal teams and IT management
Support mobile endpoints across the organization, including patching, compliance, security, and user experience optimization
Collaborate with cross-functional teams to ensure mobile device policies align with business and security objectives
Participate in an on-call rotation as needed

Skills

Mobile Device Management

MDM

Android

iOS

Windows

macOS

Configuration Profiles

Compliance Policies

App Protection

Endpoint Security

Troubleshooting

Patching

Test Plans

Project Plans

Documentation

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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