Director, Data Science at Headway

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental Health, InsurTechIndustries

Requirements

10+ years of experience in data, with at least 5+ years in a leadership role where you have successfully built and scaled high-performing data teams, including managing other managers
Deep Quantitative Acumen in a Complex Domain: Proven track record of applying sophisticated analytics and data science to messy, high-stakes business problems
Experience ideally from Health tech, with direct exposure to Revenue Cycle Management (RCM), claims data, or payer analytics; alternatively, from other complex transactional ecosystems like Fintech (payments, risk), Insurtech, or multi-sided Marketplaces

Responsibilities

Build & Lead the Team: Hire, inspire, and manage a growing team of data scientists and a data science manager. Foster a culture of analytical rigor, business impact, and high agency
Drive Product Strategy: Act as the dedicated strategic data partner to the new Product Directors for the Core Platform. Translate their roadmap into a clear analytics and data science agenda that uncovers opportunities and guides investment
Master the Economics of Our Business:
Data Science: Oversee the development and performance of patient cost estimation models, a crucial element of the patient experience
Operational & Financial Analytics: Own the end-to-end analytics of Revenue Cycle Management (RCM). Develop and monitor core KPIs like clean claim rate, denial rates, and cash collection velocity. Build systems to detect anomalies and forecast financial outcomes
Influence with Data: Communicate complex findings on platform health, financial performance, and strategic opportunities with clarity and conviction to senior leadership and cross-functional stakeholders

Skills

Data Science

Machine Learning

Predictive Modeling

Statistical Analysis

Data Strategy

SQL

Python

A/B Testing

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters

2019Year Founded

$318.1MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.

Potential backlash from professionals feeling undervalued by Headway's platform.

Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.

It reduces administrative burdens for mental health professionals, enhancing focus on patient care.

Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.

Partnerships with Cigna and Blues plan to expand services to all 50 states.

Growing demand for telehealth services boosts Headway's market potential.

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