Diamond Sales Expert - Miami at Diamond Foundry

Miami, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Jewelry, Retail, Luxury GoodsIndustries

Requirements

E-commerce or retail sales experience with proven ability to close sales in a high-volume environment
Diamond expertise and jewelry experience strongly preferred. Certified Gemologists from a reputable institution a strong plus
Independent, motivated, and well-organized with excellent writing and communication skills
Compassionate, positive, patient, people-person and technologically savvy
Must work Saturday/Sunday

Responsibilities

Be a trusted advisor to clients and prepare personalized consults demonstrating our sustainably created diamonds and VRAI jewelry, then following up to close the sale
Act as an ambassador of the VRAI brand and our values, and assist them with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc)
Be sales-driven and a key contributor to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads
Join a team of high-performing luxury sales professionals committed to offering first-in-class service remotely and in showroom
Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects
Work collaboratively with the larger sales team on clienteling, sharing customer trends and product feedback to continuously improve the overall customer experience
Collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting

Skills

Key technologies and capabilities for this role

Luxury SalesClientelingDiamond EducationJewelry ConsultationSales Pipeline ManagementLead NurturingVirtual SalesIn-Person SalesCustom DesignCustomer Relationship Management

Questions & Answers

Common questions about this position

What is the salary for the Diamond Sales Expert position?

The salary range is $28 - $34 an hour. Actual compensation may be higher or lower based on factors like job duties, experience, and expertise, and higher-level candidates may receive adjusted pay.

Is this a remote position or does it require in-person work?

The role involves both virtual and in-person appointments, including work in showroom settings, and requires working Saturdays and Sundays.

What skills and experience are required for this role?

E-commerce or retail sales experience with proven ability to close sales in a high-volume environment is required. Diamond expertise and jewelry experience are strongly preferred, along with being independent, motivated, well-organized, with excellent writing and communication skills, compassionate, positive, patient, a people-person, and technologically savvy.

What is the company culture like at VRAI?

VRAI emphasizes innovation, craftsmanship, and sustainability, with a nimble, high-performing team of luxury sales professionals committed to first-class service, collaboration on clienteling, custom designs, and sharing customer trends to improve experiences.

What makes a strong candidate for this Diamond Sales Expert role?

Strong candidates have e-commerce or retail sales experience closing high-volume sales, diamond and jewelry expertise (especially as Certified Gemologists), and are independent, motivated, organized, with excellent communication, compassion, positivity, and tech savviness.

Diamond Foundry

Produces single crystal diamond wafers for technology

About Diamond Foundry

Diamond Foundry specializes in creating single crystal diamond wafers that are essential for improving the performance of technologies in fields like artificial intelligence, electric vehicles, and wireless communication. These wafers help manage heat effectively, which is crucial for the efficiency of these advanced technologies. The company sells its products primarily to other businesses, including major automotive manufacturers and tech companies, focusing on providing components that enhance their operations. What sets Diamond Foundry apart from its competitors is its commitment to sustainability, as its diamond wafers are produced with a zero carbon footprint, making them not only efficient but also environmentally friendly. The goal of Diamond Foundry is to lead in both technological advancements and sustainable practices in the semiconductor industry.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$306.4MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Energy, AI & Machine LearningIndustries

201-500Employees

Benefits

Health Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

Employee Discounts

Risks

Increased competition from other lab-grown diamond producers may impact market share.

Consumer confusion from misleading natural diamond marketing could affect sales.

Integration challenges from the Audiatec acquisition may disrupt operations.

Differentiation

Proprietary technology enables zero-emission diamond production, reducing environmental impact significantly.

Single crystal diamond wafers enhance performance in AI, EVs, and wireless communication.

VRAI brand offers direct-to-consumer luxury diamond jewelry, enhancing market reach.

Upsides

Lab-grown diamonds require ten times less energy than mined diamonds, boosting sustainability.

Expansion into Spain and Germany increases production capacity and market presence.

Partnerships with high-profile brands enhance visibility and credibility in luxury markets.

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