Hometap

Default Manager

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FintechIndustries

Requirements

Candidates should possess experience managing a variety of default events, including foreclosure, bankruptcy, ownership changes, new liens, delinquent taxes, delinquent HOA fees, trusts, and estates, along with knowledge of SLA compliance and risk mitigation. Previous experience building and leading successful default teams is also required.

Responsibilities

As the Investment Support Default Manager, you will oversee all areas of default processes, including foreclosure, bankruptcy, and ownership changes, ensuring accuracy and SLA compliance. You will guide, coach, and motivate a team of default specialists to deliver outstanding results and achieve performance goals, handle escalated customer issues and complaints, proactively identify and mitigate risks, and collaborate with the Legal Department on managing default-related matters.

Skills

Default management
Foreclosure
Bankruptcy
Ownership Changes
Liens
Delinquent Taxes
HOA Fees
Trusts
Estates
Loss Mitigation
Leadership
Team Building
Coaching
Customer Service
Risk Management
Process Knowledge

Hometap

Provides cash for home equity access

About Hometap

Hometap provides homeowners with a way to access their home equity without selling their property or incurring additional debt. The company offers a lump sum of cash in exchange for a share of the future value of the home, allowing homeowners to unlock up to $600,000 of their equity without monthly payments or interest. Hometap earns revenue by sharing in the appreciation of the home's value when it is sold or when the homeowner repurchases Hometap's share. This approach sets Hometap apart from traditional home equity loans, as it offers a flexible and debt-free solution. The company's goal is to simplify the financial process for homeowners, helping them achieve their financial objectives, such as paying off debt or funding education, while maintaining a high level of customer service.

Key Metrics

Boston, MassachusettsHeadquarters
2017Year Founded
$405.6MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

401k plan with match
Commuter benefits
Healthcare coverage
Flexible work schedule
Paid parental leave
Unlimited PTO
Learning & development
Generous share package

Risks

Rising interest rates may make traditional loans more appealing.
Increased competition from fintechs could erode market share.
Potential regulatory changes could impact Hometap's business model.

Differentiation

Hometap offers debt-free home equity access, unlike traditional loans.
The company provides a lump sum for a share of future home value.
Hometap's Home Equity Dashboard aids homeowners in managing their equity.

Upsides

Growing interest in alternative financing boosts Hometap's market potential.
Hometap's $278 million securitization shows strong investor interest.
Expansion into New York City taps into a large financial market.

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