Foreclosure Specialist
HometapFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
The Default Servicing team manages all default-related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always a focal point to our people, process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.
As a Default Analyst, you will play a key role in the Default Asset Management department, overseeing daily operations and ensuring efficiency and compliance across critical processes. This role requires a proactive problem-solver who can navigate complex challenges with confidence and precision. In addition to managing default-related correspondence, overseeing daily property inspections and preservation efforts, coordinating with external vendors, and monitoring loans impacted by disasters, you will also be responsible for conducting quality control reviews across all facets of Default Asset Management. This includes ensuring accuracy, compliance, and consistency in documentation, vendor performance, and internal workflows.
Flexibility, attention to detail, and the ability to adapt to evolving priorities are essential, as you'll collaborate closely with internal stakeholders and external partners to maintain compliance, mitigate risk, and deliver service excellence.
Customer-centric mortgage servicing platform
Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.