Data Scientist (AI) at Promise

Oakland, California, United States

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$150,000 – $215,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, GovernmentIndustries

Requirements

5+ years in machine learning and statistical analysis
1+ year working directly with deep learning or LLMs
Hands-on experience with model training, fine-tuning, and validation for classification/regression tasks (ROC AUC, Precision, Recall, F1)
Proficiency with frameworks like PyTorch, MLFlow, LightGBM, or similar
Detail-oriented, rigorous, and adaptable mindset
Comfortable navigating a high-impact, evolving environment
Mission alignment: Passion for Promise’s work and commitment to building ethical, transparent AI solutions
Bonus: Experience in applied AI for fintech, govtech, or other regulated industries

Responsibilities

Experiment & build: Train, fine-tune, and evaluate ML models and LLMs for real-world government use cases
Apply AI in the field: Tackle challenges like OCR, document parsing, and classification to streamline services
Bridge research and impact: Source, adapt, and operationalize models from both open-source and vendor ecosystems
Improve efficiency: Enhance automation, reduce manual processes, and boost system performance across the platform
Shape the future: Push forward scalable, ethical AI solutions that redefine how people access public support

Skills

Machine Learning

LLMs

Fine-tuning

Model Training

Model Evaluation

OCR

Document Understanding

Classification

Production Deployment

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.

Changes in government policies may impact demand for Promise's services.

Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.

The company uses advanced technology for quick and reliable income verification services.

Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.

AI-driven outreach methods enhance customer engagement in the public sector.

Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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