Job Title: Data Analyst

Employment Type: Contract Location Type: Hybrid Salary: $50-$55/Hr

Position Overview

This role drives best-in-class analytics across an enterprise client's website, mobile app, and airport technologies. The Data Analyst will work with various digital products and teams to understand business needs, providing data-backed insights into customer behavior to improve experiences on digital and airport technology assets. The position involves collaborating with Product Management, Data Engineering, Customer Insights, User Experience, and other external stakeholders to evangelize data-based decision-making, support site enhancements, monitor digital assets for potential issues, and analyze visitor behavior to support OKRs. The job will encompass both short-term ad hoc stakeholder requests and long-term projects.

Responsibilities

• Works with different customer technology teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Azure Databricks, Teradata, Qualtrics, Celebrus, and Quantum Metrics.
• Utilizes data to break down issues and identify root causes impacting system health.
• Builds dashboards, ad-hoc reports, and deep dives measuring OKRs.
• Partners with different product teams on identifying and tracking relevant OKRs.
• Connects digital data with data from other sources to drive deeper insights and analysis on customer behavior.
• Works with stakeholders within and outside digital teams to efficiently track and monitor the digital voice of the customer, drive insights, and identify areas of opportunity.
• Prepares updates for leadership and stakeholder teams.
• Evangelizes, leads, and drives greater adoption of digital analytical tools within and outside digital teams through training sessions and office hours.
• Shares best practices and develops systems knowledge to deliver new reports and enhance existing reports to meet business needs.

Requirements

• 2-4+ years of experience and skills with:
  • PowerBI/Tableau
  • SQL
  • Python
• Driven and self-motivated.
• Does not shy away from hard problems.
• Passionate about data.
• Good communicator at all levels.

Preferred Qualifications

• Adobe Analytics / Google Analytics
• Quantum Metric

Company Information

We are analysts, creators, designers, doers, dreamers, explorers, geeks, hipsters, leaders, learners, renegades, seekers, strategists, and visionaries. We fundamentally believe that we’re better together and are hell-bent on crafting a better future. Join us in shaping the future of empowered product teams.

We encourage innovation and experimentation, emphasize and reward collaboration, and promote a culture of learning and advocacy.

We embrace work-life balance, recognizing that our employees’ well-being is a top priority.

We offer a comprehensive benefits package effective Day 1, including health, vision, & dental insurance, FSAs, discounts on pet insurance, PTO, paid holidays, and more.

Learn more about us at: https://www.designit.com/

Note: All official communications regarding this job opportunity will be sent from email addresses ending with @designit.com. Be cautious of any correspondence originating from other email domains and refrain from sharing personal information in such cases. We have a strict no-jerk policy.

Position Details:

• This is a contract, hybrid position through December 31, 2025.
• Location: Dallas, TX (onsite 3 days per week).