Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Customer Service Representative (Part-Time) at Auto-Owners Insurance
Lansing, Michigan, United States
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- High school diploma or its equivalent
- Must type a minimum of 40 words per minute with 85% accuracy
- Direct insurance agency/company experience is a plus
- Flexibility for occasional and/or seasonal overtime
- Excellent oral and written communication skills
- Ability to handle multiple assignments
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Communicate and work with customers and associates at all levels
- Learn how to and then assist with reviewing and answering basic inquiries from customers
- Make computer inquiries and entries relating to customer accounts
- Communicate with customers and others as needed to research problems and find solutions
- Collect pertinent information from customers to handle inquiries in a timely and accurate manner
- Prioritize and organize work to ensure it is completed in a timely manner
- Document customer requests
- Learn how to and then assist agents with basic tasks
- Work with confidential and/or sensitive information, data, and matters in accordance with Company standards
- Maintain punctual attendance according to an assigned work schedule at a Company approved work location
- Assist with other duties as assigned within the department or elsewhere upon request
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for this Customer Service Representative position?
This information is not specified in the job description.
Is this a remote position, or is there a required work location?
The role requires maintaining punctual attendance according to an assigned work schedule at a Company approved work location.
What skills are required for this part-time Customer Service Representative role?
A high school diploma or equivalent is required, along with the ability to type a minimum of 40 words per minute with 85% accuracy, excellent oral and written communication skills, and the ability to handle multiple assignments. Direct insurance agency/company experience is a plus.
What is the company culture like at Auto-Owners Insurance?
Auto-Owners offers a friendly work environment with a group of caring associates, structured training program, and employee mentoring.
What benefits does Auto-Owners Insurance provide?
Benefits include competitive base pay, bonus programs, matched 401(k), and generous paid time off.
Auto-Owners Insurance
About Auto-Owners Insurance
N/AHeadquarters
N/AYear Founded
N/ACompany Stage