Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Customer Service Representative (Part-Time) at Auto-Owners Insurance
Lansing, Michigan, United States
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- High school diploma or its equivalent
- Must type a minimum of 40 words per minute with 85% accuracy
- Direct insurance agency/company experience is a plus
- Flexibility for occasional and/or seasonal overtime
- Excellent oral and written communication skills
- Ability to handle multiple assignments
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Communicate and work with customers and associates at all levels
- Learn how to and then assist with reviewing and answering basic inquiries from customers
- Make computer inquiries and entries relating to customer accounts
- Communicate with customers and others as needed to research problems and find solutions
- Collect pertinent information from customers to handle inquiries in a timely and accurate manner
- Prioritize and organize work to ensure it is completed in a timely manner
- Document customer requests
- Learn how to and then assist agents with basic tasks
- Work with confidential and/or sensitive information, data, and matters in accordance with Company standards
- Maintain punctual attendance according to an assigned work schedule at a Company approved work location
- Assist with other duties as assigned within the department or elsewhere upon request
Skills
Customer Service
Data Entry
Typing
Communication
Multitasking
Problem Solving
Time Management
Handling Confidential Information
Auto-Owners Insurance
About Auto-Owners Insurance
N/AHeadquarters
N/AYear Founded
N/ACompany Stage