Custom Software Engineer at Accenture

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecom, TechnologyIndustries

Requirements

Minimum 3 years of experience in ServiceNow
Proficiency in ServiceNow (must-have skill)
Strong hands-on experience in Telecom Service Order Management (TSOM) and modules including TSM (Telecom Service Management), Telecom Sales Order Management (SOMT), Telecom Network Inventory (TNI), CMDB, and Integration Hub
Experience in feature development, configuration, integration, and code optimization using JavaScript and tools like Flow Designer and Integration Hub
Ability to integrate ServiceNow modules with 3rd party applications using REST/SOAP APIs, IntegrationHub spokes, and MID servers
Understanding of Telecom domain (Network Services, OSS integration)
Strong understanding of application development methodologies
Experience in integrating ServiceNow with other platforms and tools
Familiarity with scripting languages relevant to ServiceNow
15 years full-time education
Good to have: Experience with ITIL processes and frameworks

Responsibilities

Design, build, and configure applications to meet business process and application requirements
Collaborate with team members to understand project needs and develop innovative solutions
Ensure applications are optimized for performance and usability
Participate in testing and troubleshooting to ensure applications function as intended
Perform independently and become a Subject Matter Expert (SME)
Develop features, configure, integrate, and optimize code in ServiceNow using JavaScript, Flow Designer, and Integration Hub

Skills

ServiceNow

JavaScript

Flow Designer

Integration Hub

REST APIs

SOAP APIs

CMDB

TSM

SOMT

TNI

TSOM

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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